To meet your Essential Servicing needs, Mercedes-Benz of Chicago remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Chicago.
A representative is available to assist you by phone at (773) 993-1514, chat or text.
We look forward to serving you.
We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!
The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.
We will bring the service to you. We are able to come to your home or office and provide certain services. Please call us for details and to schedule your reservation.
When your vehicle requires Mercedes-Benz service or auto repair, you can trust your vehicle to Mercedes-Benz of Chicago’s authorized Mercedes-Benz service center. Unlike chain shops, our Mercedes-Benz service department is equipped to handle a variety of service tasks with Mercedes-Benz certified service, so you know your precision machine is receiving the high-quality care it needs.
Take a tour around Mercedes-Benz of Chicago’s state-of-the-art service center, and meet some of the friendly Service Advisors you can expect to see the next time you bring your vehicle in for a Mercedes-Benz multi-point inspection or to have a warning light checked. Our team is here to help!
At Mercedes-Benz of Chicago, we proudly employ two of three regional recipients of the Mercedes-Benz PreC1sion Award, which recognizes individuals for Mercedes-Benz service excellence. Additionally, all of our Mercedes-Benz service tasks are done using only genuine Mercedes-Benz parts. These parts are designed specifically for your vehicle with the same high-tech equipment and attention to detail as your Mercedes-Benz, plus they’re backed by a Parts Limited Warranty! Along with setting the standard with our quality people and parts, Fletcher Jones service offers Cook County drivers:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Complimentary Pick-up & Delivery
$15 UberX voucher to & from our Service Center
Full Service Cafe w/ fresh local food & drinks
Onsite Reconditioning Center
Indoor Guest Lounge & Outdoor Bistro Tables
Express Service Options – Service while you wait in our Guest Lounge
Complimentary Car Wash w/ Every Service
After Hours/No Contact Vehicle Drop Off
Mobile Service for select services
Complimentary Peet’s Coffee & Bottled Water
Complimentary Hi-Speed WiFi
Complimentary Recall Services
Children’s Center
Communicate via text, email or phone w/ your service advisor
Keeping up with routine maintenance will keep your Mercedes-Benz vehicle in great shape, and at Mercedes-Benz of Chicago, we can handle Mercedes-Benz services like:
As an authorized Mercedes-Benz Vans service facility, we are here to ensure your commercial van is operating at its peak perfroamnce and back on the road quickly.
We have a dedicated Sprinter & Metris Service Advisor to be your point of contact while your van is in for service and a team of Certified Technicians. We also have VanCare Express available where your Service A, Service B, brakes and other services can be completed in 90 minutes or less while you wait.
We purchased our Mercedes through Atanas Petrov on Saturday. He was great to work with and our overall experience at MB of Chicago was wonderful. Atanas was very knowledgeable and walked us through all aspects of the car and made the process very efficient overall. We would highly recommend Atanas Petrov and MB of Chicago!
Valerie Ollar was my Sales Consultant and she provided top notch, excellent customer service! This was by far the quickest process I've ever experienced in buying a car. Valerie was efficient, thorough, patient and reassuring. I'm very happy with my purchase and the care that was provided to me by the entire team. I highly recommend this dealership and of course..buying a BENZ!
This is the best place to so business with and Atanas Petrov made sure we got the best custmer service. He is the most knowledgeable person regarding the Benz product and he made sure we got the best price. Thank you Atanas
Great salesman, Jaime. Very helpful, patient, and throughly listened to me. This dealership makes the car buying process much more efficient and seamless. Highly reccommend.
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Atanas is the best by far. No questions we will be back for our next vehicle. The best experience in town, knowledge, honest, friendly. Thank you for all the help
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GREAT DEALERSHIP, THE GUYS HERE ARE STRAIGHT UP AND GET TO SELLING WITHOUT BS. MARCUS AND BRYAN WERE GREAT. DEFINITELY RECOMMEND. LOVING MY NEW BENZ
Great experience working with Tetiana at MB sales and leasing in finding the right vehicle for my growing family. If you want a new/certified pre-owned vehicle then ask for Tetiana in MB Sales. I've also enjoyed my experience with MB chicago service center as well (5years and counting)
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1520 W. North Avenue • Chicago, IL 60642
Get DirectionsOpen Today! Sales: 9am-8pm
Open Today! Service: 6:30am-7pm
Open Today! Parts: 8am-5pm
