To meet your Essential Servicing needs, Mercedes-Benz of Chicago remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are providing protection of the interior of your vehicles all with proper sanitation.
A representative is available to assist you by phone at (312) 628-4444, chat or text.
We look forward to serving you.
You Choose How To Service With Us
Pick-Up & Delivery Service
We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!
The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.
Mercedes-Benz of Chicago is proud to offer Express Service to drivers from Chicago and beyond to visit our state of the art facility for all their automotive needs. When it comes to a fast, exceptional service experience, nothing compares to Express Service.
When your vehicle requires Mercedes-Benz service or auto repair, you can trust your vehicle to Mercedes-Benz of Chicago’s authorized Mercedes-Benz service center. Unlike chain shops, our Mercedes-Benz service department is equipped to handle a variety of service tasks with Mercedes-Benz certified service, so you know your precision machine is receiving the high-quality care it needs.
Take a tour around Mercedes-Benz of Chicago’s state-of-the-art service center, and meet some of the friendly Service Advisors you can expect to see the next time you bring your vehicle in for a Mercedes-Benz multi-point inspection or to have a warning light checked. Our team is here to help!
At Mercedes-Benz of Chicago, we proudly employ two of three regional recipients of the Mercedes-Benz PreC1sion Award, which recognizes individuals for Mercedes-Benz service excellence. Additionally, all of our Mercedes-Benz service tasks are done using only genuine Mercedes-Benz parts. These parts are designed specifically for your vehicle with the same high-tech equipment and attention to detail as your Mercedes-Benz, plus they’re backed by a Parts Limited Warranty! Along with setting the standard with our quality people and parts, Fletcher Jones service offers Cook County drivers:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Complimentary Pick-up & Delivery
$15 UberX voucher to & from our Service Center
Onsite Reconditioning Center
Indoor Guest Lounge & Outdoor Bistro Tables
Express Service Options – Service while you wait in our Guest Lounge
Complimentary Car Wash w/ Every Service
After Hours/No Contact Vehicle Drop Off
Complimentary Peet’s Coffee & Bottled Water
Complimentary Hi-Speed WiFi
Complimentary Recall Services
Children’s Center
Communicate via text, email or phone w/ your service advisor
Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about Mercedes-Benz of Chicago’s service benefits or to schedule your next Mercedes-Benz service appointment!
Keeping up with routine maintenance will keep your Mercedes-Benz vehicle in great shape, and at Mercedes-Benz of Chicago, we can handle Mercedes-Benz services like:
Better yet, you can enjoy money-saving service specials and convenient service scheduling. To schedule a reservation with our Mercedes-Benz service center, serving Chicago, Cook County, and beyond, call (312) 628-4444 or schedule your service reservation online today.
*Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environment conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.
As an authorized Mercedes-Benz Vans service facility, we are here to ensure your commercial van is operating at its peak performance and back on the road quickly.
We have a dedicated Sprinter & Metris Service Advisor to be your point of contact while your van is in for service and a team of Certified Technicians. We also have VanCare Express available where your Service A, Service B, brakes and other services can be completed in 90 minutes or less while you wait.
Very helpful and knowledgeable person.Answered all mu questions with attention to detail.I purchased a diesel vehicle and they were able to provide me with everything I needed.I was pleasantly surprised how little time it took to deliver the vehicle.I can definitely recommend this dealership.
My husband and I just purchased an amazing Certified Preowned Mercedes Benz GLA 250 4 Matic from Jaime Uribe at Fletcher Jones Mercedes Benz of Chicago. We are beyond thrilled with the car, and with the first class experience we had with Jaime and Fletcher Jones MB of Chicago. I had been searching for a Jupiter Red GLA for months. I feel like I spoke with MB dealers from coast to coast. It was a frustrating experience to say the least! The car I bought had some very unusual features and was tough to find, but once MB of Chicago posted the ...
Atanas is a wonderful client service executive. He understood my needs and requirements. He appreciated by budget and expectations. With due intention and sincerity, was able to deliver on all accounts, exactly in-line with what I have come to expect from Fletcher Jones Chicago over the last few years. Although I am moving out of state, my intuition will always be to make my first call, when I feel the need to get a new car to Atanas and Marcus. They are trustworthy, friendly and sincere.
In the last 45 days, I have purchased 2 cars from them. Fortunately, I had a ...
Tetiana was the consummate professional and I look forward to a continued relationship with MB as a result of my experience with her. Exemplary service - thank you Tetiana!
Bryan Ward was nice, helpful and very professional. I definitely would recommend him. My sister which has brought me this wonder gift, and I had a great experience at Mercedes-Benz of Chicago. Thanks Bryan for my 2017 Mercedes GLC300.
This was the best car buying experience I have ever had! It was smooth and easy, from the moment I arrived. The sales representative and financing department are experts and work hard to get you the car of your dreams at a competitive rate.
My car was ready much sooner than expected. Never feel rushed. My concerns are always answered. Kelly and Jesus helped us on this last visit. My husband only speaks Spanish and Kelly has always been able to explain everyt issue with our truck in his native language. This makes us always feel welcomed.
I had a wonderful relationship with Atanas. He was kind, thoughtful. He was what I would call anticipatory--he knew what my questions were before I asked them. He is affable and friendly--just the kind of personality I would enjoy working with if II were in the market for a car, whether it was new or ufair sed.
I think a five-star rating is appropriate for Atanas
Bertin did a good job getting the car I was looking for. Thanks for the immaculate service so happy with the car. Thanks Travis as well excellent service.
Great inventory, pricing and good service but service is high price for somethings like oil change, other mercedes dealers $100 less for identical service.
Walter, salesperson, easy to work with.