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Mercedes-Benz Service

with Mercedes-Benz of Chicago

 

To meet your Essential Servicing needs, Mercedes-Benz of Chicago remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.

Please be reassured that our team members are providing protection of the interior of your vehicles all with proper sanitation.

A representative is available to assist you by phone at (312) 628-4444, chat or text.

We look forward to serving you.

You Choose How To Service With Us

Pick-Up & Delivery Service

We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!

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Service Now, Pay Later

The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.

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Express Service

Mercedes-Benz of Chicago is proud to offer Express Service to drivers from Chicago and beyond to visit our state of the art facility for all their automotive needs. When it comes to a fast, exceptional service experience, nothing compares to Express Service.

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Authorized Mercedes-Benz Service Center

 

When your vehicle requires Mercedes-Benz service or auto repair, you can trust your vehicle to Mercedes-Benz of Chicago’s authorized Mercedes-Benz service center. Unlike chain shops, our Mercedes-Benz service department is equipped to handle a variety of service tasks with Mercedes-Benz certified service, so you know your precision machine is receiving the high-quality care it needs.

Take a tour around Mercedes-Benz of Chicago’s state-of-the-art service center, and meet some of the friendly Service Advisors you can expect to see the next time you bring your vehicle in for a Mercedes-Benz multi-point inspection or to have a warning light checked. Our team is here to help!

 

Quality Both You & Your Mercedes-Benz Deserve

Tire Center

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Pre-Paid Maintenance

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The Fletcher Jones Service Advantage

At Mercedes-Benz of Chicago, we proudly employ two of three regional recipients of the Mercedes-Benz PreC1sion Award, which recognizes individuals for Mercedes-Benz service excellence. Additionally, all of our Mercedes-Benz service tasks are done using only genuine Mercedes-Benz parts. These parts are designed specifically for your vehicle with the same high-tech equipment and attention to detail as your Mercedes-Benz, plus they’re backed by a Parts Limited Warranty! Along with setting the standard with our quality people and parts, Fletcher Jones service offers Cook County drivers:

Complimentary Mercedes-Benz Loaner Vehicle

Saturday Service Hours

Complimentary Pick-up & Delivery

$15 UberX voucher to & from our Service Center

Onsite Reconditioning Center

Indoor Guest Lounge & Outdoor Bistro Tables

Express Service Options – Service while you wait in our Guest Lounge

Complimentary Car Wash w/ Every Service

After Hours/No Contact Vehicle Drop Off

Complimentary Peet’s Coffee & Bottled Water

Complimentary Hi-Speed WiFi

Complimentary Recall Services

Children’s Center

Communicate via text, email or phone w/ your service advisor

 

Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about Mercedes-Benz of Chicago’s service benefits or to schedule your next Mercedes-Benz service appointment!

 

 

 

 

Mercedes-Benz Services & Auto Repairs

Keeping up with routine maintenance will keep your Mercedes-Benz vehicle in great shape, and at Mercedes-Benz of Chicago, we can handle Mercedes-Benz services like:

Better yet, you can enjoy money-saving service specials and convenient service scheduling. To schedule a reservation with our Mercedes-Benz service center, serving Chicago, Cook County, and beyond, call (312) 628-4444 or schedule your service reservation online today.

*Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environment conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.

 

 

Mercedes-Benz Vans Sprinter & Metris Service

 

As an authorized Mercedes-Benz Vans service facility, we are here to ensure your commercial van is operating at its peak performance and back on the road quickly.

We have a dedicated Sprinter & Metris Service Advisor to be your point of contact while your van is in for service and a team of Certified Technicians. We also have VanCare Express available where your Service A, Service B, brakes and other services can be completed in 90 minutes or less while you wait.

 

 

 

Why Service your Mercedes-Benz in Chicago?

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DealerRater May 17, 2022

Very helpful and knowledgeable person.Answered all mu questions with attention to detail.I purchased a diesel vehicle and they were able to provide me with everything I needed.I was pleasantly surprised how little time it took to deliver the vehicle.I can definitely recommend this dealership.

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DealerRater May 13, 2022

My husband and I just purchased an amazing Certified Preowned Mercedes Benz GLA 250 4 Matic from Jaime Uribe at Fletcher Jones Mercedes Benz of Chicago. We are beyond thrilled with the car, and with the first class experience we had with Jaime and Fletcher Jones MB of Chicago. I had been searching for a Jupiter Red GLA for months. I feel like I spoke with MB dealers from coast to coast. It was a frustrating experience to say the least! The car I bought had some very unusual features and was tough to find, but once MB of Chicago posted the ...

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DealerRater May 11, 2022

Atanas is a wonderful client service executive. He understood my needs and requirements. He appreciated by budget and expectations. With due intention and sincerity, was able to deliver on all accounts, exactly in-line with what I have come to expect from Fletcher Jones Chicago over the last few years. Although I am moving out of state, my intuition will always be to make my first call, when I feel the need to get a new car to Atanas and Marcus. They are trustworthy, friendly and sincere. In the last 45 days, I have purchased 2 cars from them. Fortunately, I had a ...

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DealerRater May 1, 2022

I have leased several cars and just purchased one of them from this dealer. Each time I have received exceptional customer service.

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DealerRater Apr 25, 2022

Tetiana was the consummate professional and I look forward to a continued relationship with MB as a result of my experience with her. Exemplary service - thank you Tetiana!

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DealerRater Apr 23, 2022

Bryan Ward was nice, helpful and very professional. I definitely would recommend him. My sister which has brought me this wonder gift, and I had a great experience at Mercedes-Benz of Chicago. Thanks Bryan for my 2017 Mercedes GLC300.

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DealerRater Apr 19, 2022

Raul made my experience buying my first Mercedes a great experience. He is very professional and answer all my questions.

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DealerRater Apr 16, 2022

This was the best car buying experience I have ever had! It was smooth and easy, from the moment I arrived. The sales representative and financing department are experts and work hard to get you the car of your dreams at a competitive rate.

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DealerRater Apr 13, 2022

My car was ready much sooner than expected. Never feel rushed. My concerns are always answered. Kelly and Jesus helped us on this last visit. My husband only speaks Spanish and Kelly has always been able to explain everyt issue with our truck in his native language. This makes us always feel welcomed.

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DealerRater Apr 12, 2022

I had a wonderful relationship with Atanas. He was kind, thoughtful. He was what I would call anticipatory--he knew what my questions were before I asked them. He is affable and friendly--just the kind of personality I would enjoy working with if II were in the market for a car, whether it was new or ufair sed. I think a five-star rating is appropriate for Atanas

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DealerRater Apr 11, 2022

Bertin did a good job getting the car I was looking for. Thanks for the immaculate service so happy with the car. Thanks Travis as well excellent service.

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DealerRater Apr 8, 2022

First class, knowledgeable and thorough!! A wonderful customer experience across the board. Pleased with the new car and the people!

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DealerRater Mar 26, 2022

I would only shop at Fletcher Jones. Great guys! I’ll be back soon to buy a S Class 6.3 AMG.

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DealerRater Mar 22, 2022

I enjoyed my purchase from this dealership. I loved my sales person as well. Thanks

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DealerRater Mar 22, 2022

I bought two cars in three days and it was painless. Which should be impossible when you buy two cars in three days.

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DealerRater Mar 19, 2022

Melvin Peoples has been my primary service advisor for years and he is always professional, timely, and on top of the situation.

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DealerRater Mar 13, 2022

Very professional exceptionally well great technicians call Port persons are great service manager extremely professional

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DealerRater Mar 13, 2022

Really impressed with the dealership very professional clean courteous technicians seem to be experienced. The staff as well.

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DealerRater Mar 10, 2022

Valerie always does a great job finding the best options for me each time my lease comes due! Totally loyal to Valerie.

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Cars Aug 27, 2020

Great inventory, pricing and good service but service is high price for somethings like oil change, other mercedes dealers $100 less for identical service. Walter, salesperson, easy to work with.


 

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Mercedes-Benz of Chicago 41.9110636, -87.6662115.