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Mercedes-Benz of Chicago Service Center
with Mercedes-Benz of Chicago
To meet your Essential Servicing needs, Mercedes-Benz of Chicago remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Chicago.
A representative is available to assist you by phone at (312) 628-4444, chat or text.
We look forward to serving you.
You Choose How To Service With Us
Pick-Up & Delivery Service
We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!
The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.
Mercedes-Benz of Chicago is proud to offer Express Service to drivers from Chicago and beyond to visit our state of the art facility for all their automotive needs. When it comes to a fast, exceptional service experience, nothing compares to Express Service.
When your vehicle requires Mercedes-Benz service or auto repair, you can trust your vehicle to Mercedes-Benz of Chicago’s authorized Mercedes-Benz service center. Unlike chain shops, our Mercedes-Benz service department is equipped to handle a variety of service tasks with Mercedes-Benz certified service, so you know your precision machine is receiving the high-quality care it needs.
Take a tour around Mercedes-Benz of Chicago’s state-of-the-art service center, and meet some of the friendly Service Advisors you can expect to see the next time you bring your vehicle in for a Mercedes-Benz multi-point inspection or to have a warning light checked. Our team is here to help!
At Mercedes-Benz of Chicago, we proudly employ two of three regional recipients of the Mercedes-Benz PreC1sion Award, which recognizes individuals for Mercedes-Benz service excellence. Additionally, all of our Mercedes-Benz service tasks are done using only genuine Mercedes-Benz parts. These parts are designed specifically for your vehicle with the same high-tech equipment and attention to detail as your Mercedes-Benz, plus they’re backed by a Parts Limited Warranty! Along with setting the standard with our quality people and parts, Fletcher Jones service offers Cook County drivers:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Complimentary Pick-up & Delivery
$15 UberX voucher to & from our Service Center
Onsite Reconditioning Center
Indoor Guest Lounge & Outdoor Bistro Tables
Express Service Options – Service while you wait in our Guest Lounge
Complimentary Car Wash w/ Every Service
After Hours/No Contact Vehicle Drop Off
Complimentary Peet’s Coffee & Bottled Water
Complimentary Hi-Speed WiFi
Complimentary Recall Services
Communicate via text, email or phone w/ your service advisor
Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about Mercedes-Benz of Chicago’s service benefits or to schedule your next Mercedes-Benz service appointment!
Better yet, you can enjoy money-saving service specials and convenient service scheduling. To schedule a reservation with our Mercedes-Benz service center, serving Chicago, Cook County, and beyond, call (312) 628-4444 or schedule your service reservation online today.
*Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environment conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.
As an authorized Mercedes-Benz Vans service facility, we are here to ensure your commercial van is operating at its peak perfroamnce and back on the road quickly.
We have a dedicated Sprinter & Metris Service Advisor to be your point of contact while your van is in for service and a team of Certified Technicians. We also have VanCare Express available where your Service A, Service B, brakes and other services can be completed in 90 minutes or less while you wait.
Mercedes-Benz of Chicago has by far the nicest facility in the Midwest, but more importantly the best customer service and Atanas is a true statement for that. If you are looking for professional and accurate customer service Atanas is your person. Thank you Atanas
Though I leased my car at another dealership, I chose this firm to service my car.
Most recently, I brought my car in for it's second scheduled maintenance. It was a pleasure working with Chuck Benson, my service consultant! Returning home after picking up my car, I noticed a couple of scratches on my hood that I thought weren't there when I brought it in. After contacting Chuck, I made an appointment to bring in the car to have the scratches examined. After viewing the check-in photos that he took at my initial appointment, it appeared inconclusive as ...
Atanas was extremely helpful, patient and always highly professional in helping me with my Mercedes Connect hookup, as I am clearly inept with tech. Atanas sold me my GLA, for which I have been totally satisfied. I was happy when I heard he made sales manager, even though he’s a tough negotiator! Thanks again Atanas!