Service:
Thu Open Today! Service: Thu 6:30am-6pm |
949 North Elston Avenue, Suite 2 Chicago, IL, 60642
| (773) 993-1514
During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Chicago.
A representative is available to assist you by phone at (773) 993-1514, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
We will bring the service to you. We are able to come to your home or office and provide certain services. Please call us for details and to schedule your reservation.
Savings over $50!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Must present offer when service order is written for offer to apply. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Excludes Sprinter. Some models may be higher. Limit one offer per person. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details.
Savings over $50!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Must present offer at time of purchase for offer to apply. Valid at Mercedes-Benz of Chicago. Offer only valid on select OEM, OEA, OEC, OAC, and WIN replacement Bridgestone, Continental, Dunlop, Goodyear, Pirelli, and other select tire brands. Excludes previous purchases. Only eligible on Mercedes-Benz vehicles. No cash value. Void where prohibited by law. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Need new tires? Don’t want to burn a hole in your pocket? Let us help!
We will meet or beat any legitimate written estimate on tires from local competitors.
Must print and bring both offer and competitor's estimate with you at time of your purchase for offer to apply. Tires from competitor's offer must have the same SKU number. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to previous purchases. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details.
Need new tires? Don’t want to burn a hole in your pocket? Let us help!
We will meet or beat any legitimate written estimate on tires from local competitors.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Must present offer when your service order is written for offer to apply. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Mercedes-Benz of Chicago, we offer a wide range of tire maintenance services. Whether you need your tires balanced or your wheels aligned, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
The Road Hazard Protection program keeps you and your vehicle safeguarded. In the first 12 months of Road Hazard Tire Protection, the replacement cost of the original tire is covered 100%. A maximum of $550 per tire will be put toward the replacement costs of tires purchased after March 14, 2014. During the second 12 months, coverage is 50% of replacement cost, not to exceed the original purchase price of the tire.
Per the program, customers are responsible for any charges over the 50% or 100% adjustment, such a sales tax, balancing, disposal fee, etc. If a covered tire is damaged due to a road hazard, we’ll simply replace it, saving you time and money on repair service. The replacement-only policy is retroactive, and includes eligible tires sold after March 14, 2014.
One visit to our Chicago service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Downtown Chicago we are ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Chicago faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Great service!
I was shopping for used car and ended up with brand new 2020 GLC 300. Great service during the pandemic. Atanas was my sales representative-with his attitude and knowledge he made the entire process nice and smooth.
Very professional and very pleasant experience I had,you won’t be able just to go there and take a look,you will buy something 100%
If excellent customer service is your goal, schedule your appointment with Bertin Covarruvias today! As a Mercedes-Benz Sales and Leasing Consultant, he aims to provide the “best car buying experience of your life”. Bertin definitely delivered. Many thanks!
Our MB 300 needed regularly scheduled service. Fletcher Jones picked it up at our home at exactly the time they provided and dropped off a loaner. The car was returned the next day, again at the exact time they said. Could not ask for more.
My wife and I had been shopping for a car for a few months and we had a great experience dealing with MB of Chicago. We ended up purchasing our car from a different dealer, but the reason was due to a specific option we required on the vehicle was not available in MB of Chicago's inventory at the time. They were professional, knowledgeable, and were extremely aggressive in their pricing when trying to earn our business. Having said that, they were not pushy and let us evaluate their offer on our own terms.
Atanas was an excellent salesperson at this beautiful and accommodating facility......i highly recommend using the services here !!!!
Atanas was awesome with us, gave full detail of the car we were interested in and just a beautiful environment overall.
Was a first time visit and customer, left satisfied from start to finish. Very professional staff, Atanas took care of everything I needed and recommend you stop by with him if you're looking for a new car. Top of the line experience.
Absolutely great, personalized service. Our consultant (Natalya Chaykivska) gave us detailed answers on models' specifications, pre-test drive explanations, paper work, familiarized us with the new car - all above 10. Natalya spent several hours patiently discussing our whims, and it is only due to her expertise, creativity and attitude that most of them materialized. Got very good deals too, both on the new car and trade-in. Natalya is a very rare, unique gem in the MB of Chicago crown. Good luck!!!
Excellent Experience at this dealership. Atanas Petrov was our sales consultant. Atanas provided my family and I with excellent service in choosing the right car. He was very patient, professional, and cordial. He exemplifies the type of customer service we look for and will make sure to specifically recommend Atanas to my family and friends.
Absolutely great, personalized service. Our consultant (Natalya Chaykivska) gave us detailed answers on models' specifications, pre-test drive explanations, paper work, familiarized us with the new car - all above 10. Natalya spent several hours patiently discussing our whims, and it is only due to her expertise, creativity and attitude that most of them materialized. Got very good deals too, both on the new car and trade-in. Natalya is a very rare, unique gem in the MB of Chicago crown. Good luck!!!
Save yourself the trouble and ask for Bertin when purchasing a car here. He made out of state process hassle free. Cant complain about anything during the whole process. 10/10
I had one of the easiest transaction ever buying a car from MBOFC. I have purchased cars other places. But The professionalism here was awesome. I want to thank in sales Bertin Covarruvias for the awesome customer service of helping me pick my Mercedes. He was so helpful and his patience was great. Also thank you to Roy Woodstrom the finance manager, for working his magic fingers in the process of getting me into my MB. again thanks guys for everything!!!
They always do a great, thorough job and my techs feel like their fleet trucks are well maintained. Always a pleasure to work with the staff as well. They are pleasant and looking out for our best interests. Thanks!
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Routine tire maintenance will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
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1520 W. North Avenue • Chicago, IL 60642
Get DirectionsSales: BY APPOINTMENT ONLY
Open Today! Service: Thu 6:30am-6pm
Open Today! Parts: Thu 8am-5pm
Phone:
http://maps.google.com/?q=1520%20W.%20North%20Avenue%2C%20Chicago%2C%20IL%2060
