During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Chicago.
A representative is available to assist you by phone at (312) 628-4444, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
We will bring the service to you. We are able to come to your home or office and provide certain services. Please call us for details and to schedule your reservation.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Restrictions apply. See participating Mercedes Benz dealers for complete details. Offer only valid on eligible OEM, OEA, and WIN on-program tires from Bridgestone, Continental, Cooper, Dunlop, Goodyear, Pirelli, and other select tire brands. Tires must be dealer installed by June 7, 2021, to qualify for the offer. Taxes, Installation, tire disposal, and other fees are separate and may apply for each tire. Excludes previous purchases. Offer valid only for use on Mercedes Benz passenger cars. Offer not valid for use on Mercedes Benz Sprinters or Freightliner Sprinters. No cash value. Void where prohibited by law. Offer ends May 31, 2021.
Savings over $50!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Excludes Sprinter. Some models may be higher. Limit one offer per person. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details.
Savings over $50!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Need new tires? Don’t want to burn a hole in your pocket? Let us help!
We will meet or beat any legitimate written estimate on tires from local competitors.
Must print and bring both offer and competitor's estimate with you at time of your purchase for offer to apply. Tires from competitor's offer must have the same SKU number. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to previous purchases. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: APR21TMATCH
Need new tires? Don’t want to burn a hole in your pocket? Let us help!
We will meet or beat any legitimate written estimate on tires from local competitors.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: APR21COMPTIRE
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Mercedes-Benz of Chicago, we offer a wide range of tire maintenance services. Whether you need your tires balanced, wheels aligned, or help with tire sizes, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
The Road Hazard Protection program keeps you and your vehicle safeguarded. In the first 12 months of Road Hazard Tire Protection, the replacement cost of the original tire is covered 100%. A maximum of $550 per tire will be put toward the replacement costs of tires purchased after March 14, 2014. During the second 12 months, coverage is 50% of replacement cost, not to exceed the original purchase price of the tire.
Per the program, customers are responsible for any charges over the 50% or 100% adjustment, such a sales tax, balancing, disposal fee, etc. If a covered tire is damaged due to a road hazard, we’ll simply replace it, saving you time and money on repair service. The replacement-only policy is retroactive, and includes eligible tires sold after March 14, 2014.
One visit to our Chicago service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Downtown Chicago we are ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Chicago faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Complimentary UberX
He was very kind and knowledgeable about the car. The process was much smoother than anticipated I’m very happy with the car I purchased and it was because of Atanas 🙂
Jacob was awesome in keeping me updated with the status of my vehicle. He was very accommodating when it came to providing me with a more comparable loaner vehicle! I was very pleased with the service provided!
Erick was great. Prompt service and thoughtful advice. Communication was excellent and it was a great experience all around. Love the coffee too. Thanks everyone
Dennis Smith is and excellent salesman and Travis most definitely gets the job done! They were absolutely above my expectations. I will definitely recommend anyone.
Sam was our new sales person, and he was amazing!! I have refer some of our family, and friends to him. He is Amazing, and trustworthy!!
Paul Price is the absolute BEST! He is the reason I continue to come back. His customer service, patience and kindness is bar none! He is truly AMAZING!
MB Chicago has always and will always be my go to for my Merecedes. I’ve purchased here twice from Paul and would never think of buying a MB from anyone else. The level of service I’ve received over the years is consistently impeccable and I highly recommend anyone from coast to coast who’s looking for the right Benz to trust Paul @MB Chi with giving you the best price and most amazing service.
Great people with great skills. Communications is excellent and their attention to every service request and requirements are greatly appreciated.
I give them A plus compare to any other dealers services
We worked with Atanas and had a excellent experience. He hepld us find our good car and deal.I highly recomended Atanas.Amazing service Mercedes-Benz of Chicago.Thank you Atanas.
Amazing customer service by Jawad! He is a great asset to your team and so knowledgeable. Quick service and overall a good value for the price.
The best experience ever. Atanas is the most professional and knowledgeable person in the field. So welcoming and humble, he really cares about his clients. I feel like family thank you Atanas
Sam did a great job to get the car i was looking for at the best possible price. We was very transparent and focused in providing an excellent service
Justine & team were amazing! Fun to work with, knowledgeable & responsive. This is our second Mercedes Benz and there’s a reason we wanted our second car to be “in the family”. Thanks to Justine foe making the process so painless!
Erick McGregor is professional, can multi-task and handled the situation. I appreciate the hard work with your service team provided.
I felt safe in the waiting area, but I would have liked to see more cleaning. I was there for 90 minutes and many people moving around and not one time did I see any tables or chairs being wiped down after someone left the chair. I ended up sitting outside.
Thank you.
Atanas was very helpful through out my visit. He was able to answer all my questions and took the time to go on some test drives with me so I could get a better feel for the different cars.
Justine is an exceptional warm and knowledgeable prefessional about the product. It was a pleasure to work with her through the process. She provided prompt services every time I requested.
Thank you, Justine and MB.
We found Atanas online and we scheduled appointment with him directly. We didn't go to buy a car, but after the consultation we were convinced that we want to buy a car from Atanas. The best consultant ever
Great service. Erick McGregor is the best! He is polite, efficient and very knowledgeable. The service center is clean and comfortable. Everyone was wearing masks and social distancing.
Jaime and Atanas were great. I didn’t think I was going to buy a brand new Mercedes yesterday but Jaime worked out a deal with finance that I couldn’t refuse. Atanas taught me how to work my new space ship and even the finance manager, Travis, made buying a car feel like catching up with an old friend. Loved the team work on the floor.
Enjoyed working with the team who made the process efficient and simple. Justine was great to work with and I felt like I could come back with any additional questions or concerns
Erick is the absolute A#1 best! He even helped me transfer my belongings from the loaner to my car. Above and beyond as always. A+++++
Great inventory, pricing and good service but service is high price for somethings like oil change, other mercedes dealers $100 less for identical service.
Walter, salesperson, easy to work with.
I didn’t end up buying the car because i didn’t make my decision fast enough. It was sold. But the service was consistent and precise with emails and speedy quick at responding. Loved the service and would definitely recommend this dealer.
This is really a great place, they are so busy it is amazing. Pricing on some cars are fantastic. I just sent a friend there to look at one and it was gone by the time she arrived. I'm sure she'll find another. We bought an SUV, but I am also in the market for a sedan! This will for sure be my Go To place!
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Routine tire maintenance near Elmwood Park will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
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1520 W. North Avenue • Chicago, IL 60642
Get DirectionsOpen Today! Sales: 9am-8pm
Open Today! Service: 6:30am-7pm
Open Today! Parts: 8am-5pm
