During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Chicago.
A representative is available to assist you by phone at (773) 993-1514, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
We will bring the service to you. We are able to come to your home or office and provide certain services. Please call us for details and to schedule your reservation.
Savings over $50!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Excludes Sprinter. Some models may be higher. Limit one offer per person. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: OCT20ALIGN
Savings over $50!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Receive up to a $100 Visa Prepaid Card with the purchase of 4 qualifying General Tires!
Claim Your Offer Now by Clicking the Button Below!
*MAIL-IN REBATE WITH PURCHASE OFFER: VALID ONLY WITH QUALIFIED PURCHASE MADE IN THE 50 UNITED STATES, D.C., OR PUERTO RICO BETWEEN 09/01/2020 AND 10/31/2020 OR WHILE SUPPLIES LAST. VOID WHERE PROHIBITED BY LAW. NO RAIN CHECKS. VALID WITH THE ORIGINAL, DATED, PAID RECEIPT FOR THE PURCHASE OF FOUR (4) NEW QUALIFYING GENERAL BRANDED TIRES FROM A PARTICIPATING RETAIL DEALER AND A COMPLETED REDEMPTION FORM. OFFER MAY NOT BE COMBINED WITH ANY OTHER OFFER, DISCOUNT, REBATE, OR PROMOTION. TIRES MUST BE PURCHASED IN A SINGLE TRANSACTION. OFFER FORM MUST BE POSTMARKED OR SUBMITTED ONLINE BY 11/30/2020. OFFER NOT VALID ON PURCHASE BY WHOLESALERS, DEALER, FLEETS, OEM CUSTOMERS, OR OTHER COMMERCIAL ENTITIES OR ON RETURNED MERCHANDISE. REQUESTS FROM THOSE WITH AN INVALID OR UNDELIVERABLE MAILING ADDRESS WILL BE DENIED. LIMIT TWO (2) GENERAL TIRE VISA PREPAID CARDS PER PERSON, HOUSEHOLD, EMAIL OR ADDRESS. VISA PREPAID CARD IS GIVEN TO YOU AS A REWARD, REFUND, REBATE AND NO MONEY HAS BEEN PAID BY YOU FOR THE CARD. CARD IS ISSUED BY METABANK®, N.A., MEMBER FDIC, PURSUANT TO A LICENSE FROM VISA U.S.A. INC. NO CASH ACCESS OR RECURRING PAYMENTS. CAN BE USED EVERYWHERE VISA DEBIT CARDS ARE ACCEPTED. CARD VALID FOR UP TO 6 MONTHS; UNUSED FUNDS WILL FORFEIT AFTER THE VALID THRU DATE. CARD TERMS AND CONDITIONS APPLY. GENERAL TIRE IS NOT RESPONSIBLE FOR LATE, LOST, STOLEN, MISDIRECTED, ILLEGIBLE, MUTILATED, OR POSTAGE DUE MAIL OR INABILITY TO CONNECT TO THE WEBSITE. ANY TAXES, FEES OR COSTS ARE SOLE RESPONSIBILITY OF THE RECIPIENT. ALLOW 8-12 WEEKS FOR FULFILLMENT. EACH TIME YOU USE THE CARD, THE AMOUNT OF THE TRANSACTION WILL BE DEDUCTED FROM THE AMOUNT OF YOUR AVAILABLE BALANCE. CARD WILL BE ISSUED IN THE NAME ON THE REDEMPTION FORM ONLY. EXPIRATION DATE OF CARD IS STAMPED ON THE FRONT OF CARD. SUBJECT TO APPLICABLE LAW. CARD IS NON-TRANSFERABLE.
Receive up to a $100 Visa Prepaid Card with the purchase of 4 qualifying General Tires!
Claim Your Offer Now by Clicking the Button Below!
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Offer only valid on select OEM, OEA, OEC, OAC, and WIN replacement Bridgestone, Continental, Dunlop, Goodyear, Pirelli, and other select tire brands. Excludes previous purchases. Only eligible on Mercedes-Benz vehicles. No cash value. Void where prohibited by law. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: OCT20TIRESAVE
Need new tires? Don’t want to burn a hole in your pocket? Let us help!
We will meet or beat any legitimate written estimate on tires from local competitors.
Must print and bring both offer and competitor's estimate with you at time of your purchase for offer to apply. Tires from competitor's offer must have the same SKU number. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to previous purchases. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: OCT20TMATCH
Need new tires? Don’t want to burn a hole in your pocket? Let us help!
We will meet or beat any legitimate written estimate on tires from local competitors.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: OCT20COMPTIRE
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Mercedes-Benz of Chicago, we offer a wide range of tire maintenance services. Whether you need your tires balanced or your wheels aligned, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
The Road Hazard Protection program keeps you and your vehicle safeguarded. In the first 12 months of Road Hazard Tire Protection, the replacement cost of the original tire is covered 100%. A maximum of $550 per tire will be put toward the replacement costs of tires purchased after March 14, 2014. During the second 12 months, coverage is 50% of replacement cost, not to exceed the original purchase price of the tire.
Per the program, customers are responsible for any charges over the 50% or 100% adjustment, such a sales tax, balancing, disposal fee, etc. If a covered tire is damaged due to a road hazard, we’ll simply replace it, saving you time and money on repair service. The replacement-only policy is retroactive, and includes eligible tires sold after March 14, 2014.
One visit to our Chicago service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Downtown Chicago we are ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Chicago faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Complimentary UberX
I had a wonderful experience working with Max at Mercedes Benz. He was SO knowledgeable about the cars and was able to answer my questions with confidence. I can't remember the other guy's name (a business manager) who worked with me, but he was great as well. Looking forward to a great relationship with this dealership while I own the car.
Fantastic experience working with the MB Chicago team. I was especially impressed by the work ethic and customer centricity of Valerie Ollar, with whom I worked closely to purchase our new Mercedes car. Thank you
Bryan Ward was very knowledgeable, easy-going, professional and kind. He made my decision very easy! I LOVE my GLC 300. Fabulous!
Very good service
Our sales rep, Jaime, was awesome! Not only did he get me the vehicle I wanted for the price I wanted, but he managed to get me in and out in less than 2 hours! I loooooooove my truck!!! Mercedes fan for life!
They are very attentive and thorough. We had a great experience and we Highly recommend them.
short on inventory
Chuck Benson did an outstanding job on guiding me thru from beginning to end.
We worked with Atanas and had a great experience. He is tremendously knowledgeable about a number of MB models and took the time to walk us through each. He was very patient along the way and incredibly responsive when we got home and had questions. Would highly recommend working with him if you’re looking for a new car.
A1 customer service.
Melvin Peoples as usual was Super to work with everything was handled courteously and efficiently. The hiker that brought my car was apologetic for the delay. When I first pulled in everyone couldn’t be more helpful to try to take care of my issues.When I had some difficulty with the Uber app Erik at MELVIN’s request was quite helpful and arranged everything.The director of service when he saw me standing waiting to talk to MELVIN about getting a power cord for my phone restaurant trying to find one for me which eventually he got from Melvin. ...
Valerie and Obi are amazing; I have also been a customer of this dealership for years now. 5 stars, no complaints, they crush it...
Melvin Peoples is absolutely the best car service personnel I have ever worked with at MB.I have used Melvin for the last 15 years. He is kind, efficient, courteous, knowledgeable and always gets my car in perfect shape. He has a wonderful sense of humor and is a true family man.I will recommend him forever.
The customer service from this dealership was truly exceptional all across the board! Thank you all for assisting with getting me my new vehicle, I love it! I will be back & will def refer friends & family.
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Routine tire maintenance near Elmwood Park will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
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1520 W. North Avenue • Chicago, IL 60642
Get DirectionsOpen Today! Sales: 9am-8pm
Open Today! Service: 6:30am-7pm
Open Today! Parts: 8am-5pm
