At Mercedes-Benz of Chicago, we understand that your vehicle’s performance and safety depend on its tires and wheels, and that’s why we offer a wide selection of premium quality tires and wheels specifically designed for your Mercedes-Benz. Our team of master-certified technicians is dedicated to helping you find the perfect set of tires and wheels to enhance your driving experience on the Oak Park roads.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
We will bring the service to you. We are able to come to your home or office and provide certain services. Please call us for details and to schedule your reservation.
From winter snow to summer rain, the Chicago roads can present many challenges for drivers coming from Elmwood Park and Oak Park. Good traction is a must; fortunately, there’s always a convenient time to purchase new tires when you work with the Mercedes-Benz of Chicago tire center! We provide ongoing tire specials on the best tire brands, including General Tire, Bridgestone, Goodyear, and more. Not only can you secure excellent savings on your new tires, but also on the essential tire service that helps you get the most from your investment. Whether you’re in the market for a brand-new set or you need tire maintenance, visit our tire center near Park Ridge to get started—just don’t forget to check our tire specials for rebates, alignment specials, and more before you go!
We will honor any pricing from local competitors with our Tire Match Guarantee.
Must print and bring both offer and competitor's estimate with you at time of your purchase for offer to apply. Tires from competitor's offer must have the same SKU number. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to previous purchases. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details. Offer Code: TPMG
We will honor any pricing from local competitors with our Tire Match Guarantee.
Savings over $40!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Excludes Sprinter. Some models may be higher. Limit one offer per person. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details. Offer Code: ALIGN
Savings over $40!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details. Offer Code: MAY25COMPTIRE
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
The best tire brand for your Mercedes-Benz will depend on the specific model you drive, as well as your performance expectations in Cicero. Learn more about the tire brands we offer below:
High Performance:
Budget-Friendly:
Mercedes-AMG®:
At Mercedes-Benz of Chicago, we offer a wide range of tire maintenance services for our Evanston-area customers. Whether you need you need general tire care or help with tire sizes, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose our authorized Mercedes-Benz dealer:
One visit to our service center, and the Mercedes-Benz of Chicago service difference becomes clear. Conveniently located in the heart of Lincolnwood, we are ready to serve you! You can take advantage of express checkout, so you can be back on the road faster as well as enjoy a bevy of benefits like:
Whether you have questions about general service tips or when to put on snow tires, you can rely on the expertise of Mercedes-Benz of Chicago.
Contact us to get your Mercedes-Benz tires cared for, so you can continue to drive with confidence. You can reach us online or over the phone at (312) 628-4444.
The Road Hazard Protection program keeps you and your vehicle safeguarded. In the first 12 months of Road Hazard Tire Protection, the replacement cost of the original tire is covered 100%. A maximum of $550 per tire will be put toward the replacement costs of tires purchased after March 14, 2014. During the second 12 months, coverage is 50% of replacement cost, not to exceed the original purchase price of the tire.
Per the program, customers are responsible for any charges over the 50% or 100% adjustment, such a sales tax, balancing, disposal fee, etc. If a covered tire is damaged due to a road hazard, we’ll simply replace it, saving you time and money on repair service. The replacement-only policy is retroactive, and includes eligible tires sold after March 14, 2014.
One visit to our Chicago service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Downtown Chicago we are ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Chicago faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Complimentary UberX
BUYER BEWARE - MISLEADING SALES PRACTICES
I purchased a used vehicle from Mercedes-Benz of Chicago after being told it had only been involved in a minor accident, based on the Carfax report provided. Because this came from an official Mercedes-Benz dealership, I trusted the representation and moved forward with the purchase.
Unfortunately, I later discovered that the car had actually been involved in a major accident, with damage far exceeding what could be described as “minor.” This level of damage would have been obvious to a qualified dealer—yet it was not disclosed. When I raised the issue, General Manager ... Read More
Mercedes is a professional , competent on time service with a exceptional knowledgeable team and customer service
Laura was very helpful and made my buying experience very easy. I will recommend her and the dealership to my family and friends.
A lot of inventory, the sales people very knowledgeable about the About the cars we had a great experience with Laura. She was very helpful knowledgeable and amazing overall I really recommend Mercedes-Benz of Chicago. Thank you all for your help with our purchase and we are very Happy!
Jimmy Jordan was a pleasure to work with no hidden fees everything was up front
Leon Smith and Matthew on the Sales Team did an excellent job working with me. They gave me all my options which helped me narrow down my search to the car that completely suit my needs. They explained in details all the features, packages, trims available to me. Leon Smith was very polite, courteous and fun to work with. Matt was very knowledgeable , sharp and professional. I will definitely return as a happy customer/client even though I live almost 300 miles away from the dealership.
Excellent car Obi one kenobi is great Leon is amazing love the car a lot
Excellent follow up and customer service. All of the details were transparent, staff is friendly and helpful. Always a pleasure bringing my car for service at Mercedes-Benz of Chicago.
Salvador, my service advisor, was responsive, informed, explained the problem and the matter was corrected timely at the cost and within time frame he projected. Excellent service!
My salesman, Kevan Nguyen, is impressively professional and was available for hours of lengthy discussion to reach our purchase. He remains available to answer many questions about my Maybach S680's operating features. Equally impressive was Finance Director Roy Woodstrom who accommodated us with competitive financing to complete our purchase. Many thanks to Gabriel Orelove, Fletcher-Jones Mercedes-Benz of Chicago General Sales Manager, for providing accommodating quality service.
My wife and I live in Trump Tower Chicago where high-end cars are abundant. Many residents have already passed my parked car and commented with enthusiasm about the Maybach S680. We will always ... Read More
Ibrahim Amin was excellent. He was knowledgeable, professional, personable, and patient. He exhibited a comprehensive understanding of a complex product and was able to answer all of our questions and provide straightforward explanations. He was always polite and his energy and passion for the product was contagious. I would recommend him to any of our friends who are considering purchasing a Mercedes Benz.
My advisor Adam has the best customer service skills I’ve ever seen. Awesome job
I went to the dealer for the Oil change , Hasan from the beginning was very professional with me and very attentive. The service he gave me was excellent.
My service date: 18-May-2024
I've appreciated the Personal and Professional level of service that I've received from the entire MB of Chicago on Elston avenue staff. I worked with Julissa M. (Issues with my tire & Rear tail lamp cover replacement), who in my opinion was absolutely tremendous. I was kept in the loop about the status of my AMG GLC 43 and my questions were answered, where I felt confident. I've shared my MB Fletcher Jones experience with family and friends. Keep up the awesome work that you're providing and as always, thank you!
Michael Berman was the best salesperson ever - not only did he find a car I didn't even know I wanted but he called me and sold it to me over the phone! He facetimed me and showed it to me. He studied about it that night and was able to give me a thorough understanding of how it worked the next morning. My first electric car and I absolutely love it! He made it all so easy! He was very calm when I took it for a test drive and just so knowledgeable about all the features. Michael ... Read More
When I first walked in and saw all these Mercedes Benz cars parked in the lobby it looked like a five-star hotel but for cars! I knew I was "far from home", and "not in my everyday environment", however visiting Mercedes Benz of Chicago was AND has been THE GREATEST CAR BUYING EXPERIENCE I have EVER HAD in my entire life! REAL TALK! I had ALWAYS thought that these high-end value dealerships were snooty and uppity but MAN WAS I 110% WRONG on the very contrary!!! Now even though I KNOW I can't afford a vehicle ... Read More
I recently became a Mercedes owner and I’m more than happy with this decision. Definitely Mercedes vehicles are amazing but as always the customer service is a game changer on the last decision. The team was super respectful all the time, the information provided was clear, deals are unbeatable and their support or find the best option for me in all ways was exceptional.
I recently purchased a car from Mercedes Benz of Chicago, and unfortunately, my experience with their service department has not lived up to the promises made during the sale.
One of the key perks that influenced my decision was the commitment to complimentary pick-up and drop-off service for service appointments. This convenience was presented as a significant benefit during the sales process, promising a hassle-free experience for customers.
To my dismay, when I called today to schedule a service appointment, I was informed that the dealership has decided to discontinue this previously free service. Instead, they are now charging $100 for ... Read More
The entire team were at their best. From the sales rep to the finance guy. I was so impressed . I recommend this dealer to anyone who needs premium quality mercedes treatment. Smiles.
The service center is the best! Been here before and will comtinue to recommend them …they are courteous prompt, keep in touch with updates. last time in I had Salvadore Padilla and he made the whole experience as simple as possible!
DealerRater
Jun 2, 2025
Full review text opened.DealerRater - Jun 2, 2025
BUYER BEWARE - MISLEADING SALES PRACTICES
I purchased a used vehicle from Mercedes-Benz of Chicago after being told it had only been involved in a minor accident, based on the Carfax report provided. Because this came from an official Mercedes-Benz dealership, I trusted the representation and moved forward with the purchase.
Unfortunately, I later discovered that the car had actually been involved in a major accident, with damage far exceeding what could be described as “minor.” This level of damage would have been obvious to a qualified dealer—yet it was not disclosed. When I raised the issue, General Manager Dan Flood and the dealership refused to take any responsibility, claiming that the Carfax didn’t indicate major damage and therefore they are not accountable.
It’s incredibly disappointing to see a Mercedes-Benz dealership hide behind a third-party report instead of standing behind the integrity of the vehicles they sell. Reputable dealers should conduct proper due diligence—especially when the vehicle shows signs of structural damage—and not rely solely on Carfax.
If you're considering purchasing a used vehicle from Mercedes-Benz of Chicago, I strongly urge you to get an independent inspection and not rely solely on the dealership’s assurances. I’m sharing this experience so others can make better-informed decisions and hopefully avoid a similar situation.
DealerRater
Jan 27, 2025
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Jan 8, 2025
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Dec 26, 2024
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Dec 23, 2024
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Nov 30, 2024
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Oct 21, 2024
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Oct 20, 2024
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Sep 30, 2024
DealerRater
Sep 28, 2024
Full review text opened.DealerRater - Sep 28, 2024
My salesman, Kevan Nguyen, is impressively professional and was available for hours of lengthy discussion to reach our purchase. He remains available to answer many questions about my Maybach S680's operating features. Equally impressive was Finance Director Roy Woodstrom who accommodated us with competitive financing to complete our purchase. Many thanks to Gabriel Orelove, Fletcher-Jones Mercedes-Benz of Chicago General Sales Manager, for providing accommodating quality service.
My wife and I live in Trump Tower Chicago where high-end cars are abundant. Many residents have already passed my parked car and commented with enthusiasm about the Maybach S680. We will always refer them to Fletcher-Jones Mercedes-Benz of Chicago. We will remember and recommend the Fletcher-Jones Mercedes-Benz of Chicago dealership as being a friendly and accommodating neighbor.
DealerRater
Aug 20, 2024
DealerRater
Aug 8, 2024
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Jul 10, 2024
DealerRater
May 20, 2024
DealerRater
Mar 13, 2024
Full review text opened.DealerRater - Mar 13, 2024
Michael Berman was the best salesperson ever - not only did he find a car I didn't even know I wanted but he called me and sold it to me over the phone! He facetimed me and showed it to me. He studied about it that night and was able to give me a thorough understanding of how it worked the next morning. My first electric car and I absolutely love it! He made it all so easy! He was very calm when I took it for a test drive and just so knowledgeable about all the features. Michael is such a kind guy and not at all pushy. He's a good one!
DealerRater
Feb 18, 2024
Full review text opened.DealerRater - Feb 18, 2024
When I first walked in and saw all these Mercedes Benz cars parked in the lobby it looked like a five-star hotel but for cars! I knew I was "far from home", and "not in my everyday environment", however visiting Mercedes Benz of Chicago was AND has been THE GREATEST CAR BUYING EXPERIENCE I have EVER HAD in my entire life! REAL TALK! I had ALWAYS thought that these high-end value dealerships were snooty and uppity but MAN WAS I 110% WRONG on the very contrary!!! Now even though I KNOW I can't afford a vehicle worth MORE THAN MY HOME, the treatment, the high level of respect and professionalism was absolutely STELLAR! I was silently ashamed at myself for initially thinking the way I did before visiting. The atmosphere there actually made me feel like a millionaire. Not that that is the most important thing in the world because it's not, but the level of attention and respect was second to none! From the receptionist greeting, to the sales associate, to the finance officer, to the final walk through and delivery, EVERYTHING was absolutely supreme!
I wholeheartedly and HIGHLY RECOMMEND Mercedes Benz of Chicago 110%!
And if you do get to visit ask for either Bryan Ward OR Leon Smith, two of the MOST wonderful salesmen you'll ever meet as well as very fine, honest and concerned individuals.
If I can give them more than five stars I definitely would!
Thank you Mercedes Benz of Chicago!
🌟🌟🌟🌟🌟+🌟🌟
DealerRater
Feb 5, 2024
DealerRater
Jan 29, 2024
Full review text opened.DealerRater - Jan 29, 2024
I recently purchased a car from Mercedes Benz of Chicago, and unfortunately, my experience with their service department has not lived up to the promises made during the sale.
One of the key perks that influenced my decision was the commitment to complimentary pick-up and drop-off service for service appointments. This convenience was presented as a significant benefit during the sales process, promising a hassle-free experience for customers.
To my dismay, when I called today to schedule a service appointment, I was informed that the dealership has decided to discontinue this previously free service. Instead, they are now charging $100 for what was initially presented as a complimentary and convenient service.
This abrupt change in policy is not only inconvenient but also contradicts the assurances provided during the purchase. As a customer, I feel misled and disappointed by the apparent disregard for the commitments made by the dealership.
I believe transparency and consistency in customer service are essential for building trust and maintaining positive customer relationships. Unfortunately, this recent experience has left me questioning the integrity of the dealership's promises.
I hope that Mercedes Benz of Chicago reevaluates this decision and considers the impact it may have on customer satisfaction. It is disheartening to see such a reputable brand fall short of the expectations set during the initial purchase process.
Potential buyers should be aware of the current state of service offerings and consider if this dealership can truly deliver on the promises made at the time of purchase.
DealerRater
Jan 21, 2024
DealerRater
Jan 16, 2024
Routine tire maintenance near Elmwood Park will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
