During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Chicago.
A representative is available to assist you by phone at (312) 628-4444, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
We will bring the service to you. We are able to come to your home or office and provide certain services. Please call us for details and to schedule your reservation.
Savings over $50!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Excludes Sprinter. Some models may be higher. Limit one offer per person. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details.
Savings over $50!
Correct alignment is critical to safely controlling your Mercedes-Benz, braking stability, extending tire life, and ensuring a comfortable ride.
Need new tires? Don’t want to burn a hole in your pocket? Let us help!
We will meet or beat any legitimate written estimate on tires from local competitors.
Must print and bring both offer and competitor's estimate with you at time of your purchase for offer to apply. Tires from competitor's offer must have the same SKU number. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to previous purchases. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: APR21TMATCH
Need new tires? Don’t want to burn a hole in your pocket? Let us help!
We will meet or beat any legitimate written estimate on tires from local competitors.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Chicago. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: APR21COMPTIRE
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Mercedes-Benz of Chicago, we offer a wide range of tire maintenance services. Whether you need your tires balanced, wheels aligned, or help with tire sizes, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
The Road Hazard Protection program keeps you and your vehicle safeguarded. In the first 12 months of Road Hazard Tire Protection, the replacement cost of the original tire is covered 100%. A maximum of $550 per tire will be put toward the replacement costs of tires purchased after March 14, 2014. During the second 12 months, coverage is 50% of replacement cost, not to exceed the original purchase price of the tire.
Per the program, customers are responsible for any charges over the 50% or 100% adjustment, such a sales tax, balancing, disposal fee, etc. If a covered tire is damaged due to a road hazard, we’ll simply replace it, saving you time and money on repair service. The replacement-only policy is retroactive, and includes eligible tires sold after March 14, 2014.
One visit to our Chicago service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Downtown Chicago we are ready to serve you! You can take advantage of express checkout, so you can be back on the roads of Chicago faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Complimentary UberX
I run a transportation company and look at a lot of vehicles, I was lucky to run into Atanas, he is the most heart warming person I've encountered in any dealership. He is honest and knowledgeable about the vehicles up for sale. Very customer orientated!! He helped me find the car that fits my company best. His support through the process was exactly what I needed to up my budget and provide what is best for my company.
I WILL DEFINETLY COME BACK FOR MORE VEHICLES!!! Only if Atanas is there =]
Tetiana was absolutely amazing. She kept us well informed throughout the entire process. Explain well features of the car. Prestige dealership. Knowledgeable agents. Highly recommend!!!
Erick McGregor was very helpful in getting me in, solving my problem and getting me to work in a reasonable amount of time. Thank you.
Eric is professional, knowledgeable and definitely focuses on customer service.
He always goes above and beyond. It appears that your employees respect each other which makes for a fabulous working g environment !!!
The dealership provided great service, very good communication and was very timely with the repairs needed on my E-300. They coordinated well with the towing service and national Mercedes help line.
OUTSTANDING! Matthew Cordero was the best to work with. Very friendly and hard working he took his time and worked with me and explained everything gave me so my much hope even when I thought I wouldn’t leave with my dream car. Thank you so much!
Outstanding. Lynne and her team helped me out when my car broke down after hours. Love the communication, use of technology and quick repairs. They also took care of some open recalls I didn’t know I had. Highly recommend and I’ll be back.
Great service! Erick was communicative and very service oriented - he let me know what to expect, was professional, friendly, and generally very pleasant to deal with. Highly recommend this service center and Erick!
Erick McGregor continues out performing any service representative I have encountered in 60 years of multiple brand ownership. He is a valuable asset to your business.
From the time I first spoke with my sales person she was professional and knowledgeable about all of the vehicles. Upon arrival at the dealership everyone was professional and the customer service was exceptional!
Paul Price is absolutely outstanding. Best salesperson I have ever worked with. He makes MB look good! You should clone him. If it was not for him I would have gone somewhere else to buy a car.
Atanas was outstanding. He assisted me with a technical issue that nobody else was able to figure out. He took me through what the possible issues might be and ways to resolve them. Thank you!
Absolute perfection in every sense of word! Excellent communication throughout the process. Everything turned put perfect and car is back to perfect. Erick is exceptional!
Valerie Ollar was the best sales agent! She was able to find me exactly what I wanted in my new vehicle! She was extremely patient!
Loved working with Bertin. Everyone was super friendly and kind. I did not get the dealership yuck vibe here. Straight-forward. No xxxxxxxx here. LOVED.
Erick McGregor’s service and attentiveness were spectacular. This was my second experience with him. Both times were truly great. I would recommend the dealership to others.
Raul was a huge help, he took his time to make sure we found the vehicle that was right for us. I would highly recommend him to anyone!
This dealership was wonderful! I walked in and was greeted by Obi, who took great care of me during the process of buying my new vehicle. He was super friendly and explained the cost and car features very well. He even drove me to my bank to help me get the necessary funds!
As always the experience was excellent from beginning to end. As always also, visiting Mercedes for service is always wildly expensive, but I suppose we get what we pay for.
It was a seamless and easy experience. Everyone was helpful and responsive. I would highly recommend to others who are considering purchasing a new car.
Great inventory, pricing and good service but service is high price for somethings like oil change, other mercedes dealers $100 less for identical service.
Walter, salesperson, easy to work with.
I didn’t end up buying the car because i didn’t make my decision fast enough. It was sold. But the service was consistent and precise with emails and speedy quick at responding. Loved the service and would definitely recommend this dealer.
This is really a great place, they are so busy it is amazing. Pricing on some cars are fantastic. I just sent a friend there to look at one and it was gone by the time she arrived. I'm sure she'll find another. We bought an SUV, but I am also in the market for a sedan! This will for sure be my Go To place!
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Routine tire maintenance near Elmwood Park will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
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1520 W. North Avenue • Chicago, IL 60642
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