“I work at Mercedes-Benz because I believe this brand represents the pinnacle of luxury automobiles and I came to Fletcher Jones Chicago because I believe this dealership embodies the Mercedes-Benz philosophy of the best or nothing.”
About Me: I have over 7 years of experience in the automotive industry, and I have been with Mercedes-Benz of Chicago for three years. I spend most of my time here, and I truly enjoy interacting with every single person in the company as they are extremely capable, smart and intelligent. We all care about each other, and we work together to provide the best customer service.
Interests/Hobbies: I am extremely active! I particularly enjoy competitive cycling; additionally, I play golf, tennis, skiing, rollerblading, hiking and more.
Favorite Restaurant: Bella Via Restaurant & Banquet in Highland Park, IL
Favorite Mercedes-Benz: Mercedes-Maybach GLS 600 SUV
Additional Notes: I understand everyone has, at some point, dreamed about owning a Mercedes-Benz. I am deeply attached to the brand and fortunate enough to work for Fletcher Jones; therefore, this empowers me to create a truly special experience for my guests and witness their dreams become a reality.
Walter is a native Chicagoan and resides in the city with his family. He has been in the automobile industry for the past 22 years. For the last 8 years Walter has focused on selling commercial vehicles. He was the # 1 Sprinter Van Sales person in the nation for years 2006, 2007, 2008, and 2009. Walter prides himself on customer satisfaction and making sure the clients are happy before, during and after their purchase.
Jim Jordan, a Chicago native, has been a star at Mercedes-Benz of Chicago for 15 plus years. His goal is to make car purchasing easy. He loves selling the best cars in the world. Jim is Master Certified, Star Certified and has numerous years of experience. This enables him to be one of the best sales & leasing agents at Mercedes-Benz of Chicago.
Paul is a Master Certified sales and leasing consultant, and has had the good fortune of developing his automobile hobby into a successful profession. Paul joined the Mercedes-Benz family in 1995 and has since collected, raced and exhibited, classic, sports and luxury vehicles. Delivering top-level customer service has earned Paul a loyal following unlike any other.
About Me: I have 1 year of experience in the automotive industry, and I recently became a Mercedes-Benz of Chicago Team Member. I look forward to growing my career here!
Interests/Hobbies: Sports and gardening
Favorite Restaurant: Ground Control in Humboldt Park
Service Tip: Always rotate your Mercedes-Benz tires!
Favorite Mercedes-Benz: 2021 Mercedes-Benz AMG® C 63 S
Lok was born in Hong Kong and moved to Chicago with his family in 1991. He attended Northern Illinois University and received a bachelor’s degree in Communications. Lok joined the Mercedes-Benz of Chicago team in September of 2014. Lok wanted to start his career in the automotive industry because he believes in the Mercedes-Benz brand and all that it embodies. He really enjoys helping people find the car of their dreams.
Monica has been in the automotive industry since 2007. She is excited to work for such a lucrative brand. Her enthusiastic work ethic is a great fit for the Fletcher Jones Automotive Group.
About Me: I have 32 years of experience in the automotive industry, and I have been with Mercedes-Benz of Chicago for 15 of those years. My favorite part of being here is the people I see everyday and seeing how they learn, evolve, and succeed!
Favorite Restaurant: Gibsons Bar & Steakhouse in Chicago, IL
Service Tip: Understand your vehicle’s capabilities and all it has to offer! Also, stay on track with maintenance and repairs as putting off such items will only lead to more cost as time goes on.
Favorite Mercedes-Benz: Mercedes-AMG® GT 4-door Coupe
Interests/Hobbies: I enjoy Chicago sporting events, motorcycle riding, golf, hitting the gym and staying in shape.
About Me: I joined the Mercedes-Benz of Chicago team in 1997. I am fortunate enough to work with such a great team and meet so many amazing people in our community. I enjoy hearing our guests stories and why they are passionate about owning a Mercedes-Benz. And as a bonus, I get to drive the hottest vehicles on the street!
Favorite Restaurant: Too many great restaurants in Chicago for me to pick just one!
Favorite Mercedes-Benz: Mercedes-Benz AMG® GT R Coupe
About Me: I have been part of the automotive industry for 16 years and part of the Mercedes-Benz of Chicago team for 6 years. It feels like family here.
Favorite Restaurant: etta in Chicago, IL
Service Tip: An annual alignment is important in preventing premature wear and keeping the ride quiet.
About Me: My career in the automotive industry began in 1972. I joined the Mercedes-Benz of Chicago team 15 years ago and my favorite part about being here is interacting with our guests.
Favorite Restaurant: Cracker Barrel Restaurant in Chicago, IL
Interests/Hobbies: Playing sports (basketball & golf)
About Me: I joined the automotive industry 7 years ago when I accepted a position with Mercedes-Benz of Chicago. I like being part of the family atmosphere here.
About Me: I have been at Mercedes-Benz of Chicago for 2 ½ years, but have been in the automotive industry for 20 years. I greatly enjoy the working environment.
Favorite Restaurant: Guerrerense Restaurant in Chicago, IL
Interests/Hobbies: Competitive paintball, disc golf, and traveling
About Me: I have 8 years of experience in the automotive industry, and I just joined the Mercedes-Benz of Chicago Service Team. It has already been a great experience, specifically learning the capabilities of our service center and seeing how management cares about doing what is best for our guests. My Team Members are also extremely helpful and encouraging.
Favorite Restaurant: Aurelio’s Pizza in Homewood, IL
About Me: I have 15 years of experience in the automotive industry, and I have been a Mercedes-Benz of Chicago Service Team Member for 13 of those years.
About Me: I have 42 years of experience in the automotive industry, which have all happened here at Mercedes-Benz of Chicago. The best part of my position is the people – my colleagues & our guests!
Favorite Restaurant: Gibsons Bar & Steakhouse Chicago, IL
Service Tip: To maintain your vehicle, change your oil once a year or 10,000 miles at an authorized Mercedes-Benz dealership.
About Me: I have over ten years of experience in the automotive industry. I joined the Mercedes-Benz of Chicago team 8 months ago and I am working with a great group of professionals in a beautiful, state-of-the-art facility.
Favorite Restaurant: Taqueria El Asadero in the Ravenswood neighborhood. They have the best tacos!
Service Tip: Always keep up with your routine maintenance
About Me: I have 22 years of experience in the automotive industry, and my favorite part of being a Mercedes-Benz of Chicago Team Member is the people I work with.
Interests/Hobbies: Vinyl music collection, cars, cigars, movies and baseball. Go White Sox!
About Me: I am kicking off my career in the automotive industry with Mercedes-Benz of Chicago! As a Chicago native, I am beyond thrilled to be working within the community I call home.
About Me: This is my first year in the automotive industry! I recently joined the Mercedes-Benz of Chicago Service Team, and my favorite part so far is how the team works together to provide our guests with the Fletcher Jones Experience.
About Me: I have 8 years of experience in the automotive industry, and I have been a Mercedes-Benz of Chicago Team Member for 5 of those years! The best part of my job is the opportunity to stay up-to-date with the newest technology in Mercedes-Benz vehicles.
Interest/Hobbies: Avid shopper and traveler
Favorite Restaurant: Maple & Ash in Chicago, IL
Favorite Mercedes-Benz: Mercedes-AMG® GT 63 S 4-door Coupe
Service Tip: Don’t settle for cheap tires! Tires are more important than you think.
About Me: I have 18 years of experience in the automotive industry, and I have been with Mercedes-Benz of Chicago for all of those years! The best part of my job is the opportunity to see the business and my Team change & grow.
Interest/Hobbies: Gardening and football (Go Bears!)
Favorite Restaurant: Art’s Drive In in Chicago, IL
Favorite Mercedes-Benz: Mercedes-Benz GLK! This was the first crossover I ever drove. It was so fast, responsive and fun; I felt like it was a sports car with a hatchback.
Originally from Puebla City, Mexico, Oscar began his career with Mercedes-Benz 9 years ago in Houston before moving to Chicago in 2003 to join Mercedes-Benz of Chicago. Oscar has had a passion for cars ever since he was a kid and truly enjoys his job.
Favorite Model: C-Class
Favorite upgrade or accessory: Wheels, wheels, and wheels. Nothing dresses a car better like a brand new set of wheels.
Best tip to tell our clients: When you customize your car, always use original Mercedes-Benz Accessories.
A Chicago native, Rip was introduced to the auto industry by his uncle who has been in the business for many years. Rip has now been in the auto industry for 5 years and enjoys dealing with people and assisting them with any type of issue they may have with their vehicle.
Favorite Model: S-Class
Favorite upgrade or accessory: The iPod integration.
Best tip to tell our clients: Keeping up with the maintenance is critical for your vehicle.
