Service A and B Intervals for Mercedes-Benz Sprinter Vans


Businesses within Oak Park and Evanston run on Mercedes-Benz Sprinter Vans. If you own one of these powerful commercial vehicles, you likely understand the value of staying up-to-date with routine Sprinter service. Like its Mercedes-Benz siblings, the new Sprinter follows the Flexible Service System, which consists of rotating Service A* and Service B* intervals. Look below for more information on Service A and B, and how you can stay on top of upcoming service dates!

Service A and B Explained

Typically, Service A** is performed after the first 10,000 miles or 1 year of ownership. For Sprinter Vans 2009 model-year and newer, the Service A interval changes to every 20,000 miles or 2 years after the initial visit. So, you can expect to schedule a Service A appointment at 10K, 30K, 50K, 70K miles, etc. During Service A, our Master Certified Technicians take care of the following repairs and maintenances:

  • Diesel Exhaust Fluid Replacement
  • Mercedes-Benz Synthetic Motor Oil Replacement^
  • Fluid level inspections and corrections per factory-suggested service intervals for your Sprinter Van’s model and year
  • Oil Filter Replacement^
  • Brake Component Inspection
  • Tire Inflation Inspection and Correction
  • Maintenance Minder Reset

Service B** proceeds Service A, and is recommended after the first 20,000 miles or 2 years; it follows that interval for the rest of your Sprinter Van’s life. Once your first Service B visit is completed, you’ll return to an authorized center after 40K, 60K, 80K miles, etc., for ongoing auto care. Service B covers all the repairs and maintenances listed under Service A, but tacks on a cabin dust/combination replacement and brake fluid exchange.

How to Track Upcoming Service

To help you stay ahead of the curve, the Mercedes-Benz Sprinter Vans include a service due-date display that tells you which services are needed and in how many days or miles. If you’re due for Service A or B, simply schedule an appointment at our dealership for fast and knowledgeable repairs. After each appointment, a Master Certified Technician will reset the maintenance calculator, so you’re always on schedule for your next service.

We Keep Sprinter Vans Performing at Their Best!

Let the experts at Mercedes-Benz of Chicago keep your Mercedes-Benz Sprinter Van in top form with Service A and B! Contact our service center at (312)-614-1217 if you have questions, or wish to book an appointment over the phone. We offer convenient service hours throughout the week: 6:30 a.m. to 8:00 p.m. Monday through Friday, and 7:00 a.m. to 6:00 p.m. on Saturday.

*Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

**Services performed during Service A/Service B may vary due to your driving habits, mileage, and local environmental conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.

^Oil and filter change is the base advertised service component. Additional services as determined by your vehicle’s ASSYST Plus system, which calculates service needs based on your driving habits, time, mileage and environmental conditions, may increase service cost.