Close button

Contact Us

Sales: Call sales Phone Number(312) 628-4500 Service: Call service Phone Number(312) 628-4444

Mercedes-Benz Service

with Mercedes-Benz of Chicago

 

To meet your Essential Servicing needs, Mercedes-Benz of Chicago remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.

Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.

For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Chicago.

A representative is available to assist you by phone at (312) 628-4444, chat or text.

We look forward to serving you.

You Choose How To Service With Us

Pick-Up & Delivery Service

We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!

Schedule Now

Service Now, Pay Later

The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.

Schedule Now

Express Service

Mercedes-Benz of Chicago is proud to offer Express Service to drivers from Chicago and beyond to visit our state of the art facility for all their automotive needs. When it comes to a fast, exceptional service experience, nothing compares to Express Service.

Schedule Now

 

 

Authorized Mercedes-Benz Service Center

 

When your vehicle requires Mercedes-Benz service or auto repair, you can trust your vehicle to Mercedes-Benz of Chicago’s authorized Mercedes-Benz service center. Unlike chain shops, our Mercedes-Benz service department is equipped to handle a variety of service tasks with Mercedes-Benz certified service, so you know your precision machine is receiving the high-quality care it needs.

Take a tour around Mercedes-Benz of Chicago’s state-of-the-art service center, and meet some of the friendly Service Advisors you can expect to see the next time you bring your vehicle in for a Mercedes-Benz multi-point inspection or to have a warning light checked. Our team is here to help!

 

Quality Both You & Your Mercedes-Benz Deserve

Tire Center

Learn More

 

Pre-Paid Maintenance

Learn More

 
 

The Fletcher Jones Service Advantage

At Mercedes-Benz of Chicago, we proudly employ two of three regional recipients of the Mercedes-Benz PreC1sion Award, which recognizes individuals for Mercedes-Benz service excellence. Additionally, all of our Mercedes-Benz service tasks are done using only genuine Mercedes-Benz parts. These parts are designed specifically for your vehicle with the same high-tech equipment and attention to detail as your Mercedes-Benz, plus they’re backed by a Parts Limited Warranty! Along with setting the standard with our quality people and parts, Fletcher Jones service offers Cook County drivers:

Complimentary Mercedes-Benz Loaner Vehicle

Saturday Service Hours

Complimentary Pick-up & Delivery

$15 UberX voucher to & from our Service Center

Onsite Reconditioning Center

Indoor Guest Lounge & Outdoor Bistro Tables

Express Service Options – Service while you wait in our Guest Lounge

Complimentary Car Wash w/ Every Service

After Hours/No Contact Vehicle Drop Off

Complimentary Peet’s Coffee & Bottled Water

Complimentary Hi-Speed WiFi

Complimentary Recall Services

Children’s Center

Communicate via text, email or phone w/ your service advisor

 

Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about Mercedes-Benz of Chicago’s service benefits or to schedule your next Mercedes-Benz service appointment!

 

 

 

 

Mercedes-Benz Services & Auto Repairs

Keeping up with routine maintenance will keep your Mercedes-Benz vehicle in great shape, and at Mercedes-Benz of Chicago, we can handle Mercedes-Benz services like:

Better yet, you can enjoy money-saving service specials and convenient service scheduling. To schedule a reservation with our Mercedes-Benz service center, serving Chicago, Cook County, and beyond, call (312) 628-4444 or schedule your service reservation online today.

*Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environment conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.

 

 

Mercedes-Benz Vans Sprinter & Metris Service

 

As an authorized Mercedes-Benz Vans service facility, we are here to ensure your commercial van is operating at its peak performance and back on the road quickly.

We have a dedicated Sprinter & Metris Service Advisor to be your point of contact while your van is in for service and a team of Certified Technicians. We also have VanCare Express available where your Service A, Service B, brakes and other services can be completed in 90 minutes or less while you wait.

 

 

 

Why Service your Mercedes-Benz in Chicago?

DealerRater logo
DealerRater Jan 24, 2022

Raul did an outstanding job helping me secure my new E53 AMG. He made the process seamless - was highly responsive and reliable.

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2022

Much anticipated G63 was delivered yesterday and it was a long wait and I must admit if it wasn’t Mercedes Benz of Chicago and Valerie Ollar, the wait could be unbearable. I am so fortunate to get in touch with this specific dealership and such wonderful salesperson. Valerie made the whole experience a worth one. Right form the quote to delivery, she was ahead of the way and made it a real outstanding experience. The delivery process was smooth, I was debriefed every step and the closure was without a fuss. I highly recommend MB of Chicago and specifically ...

Read at DealerRater

DealerRater logo
DealerRater Jan 23, 2022

Matthew was knowledgeable, courteous, and professional at all times and displayed a true concern for keeping us informed and happy as we awaited our cars build and delivery.

Read at DealerRater

DealerRater logo
DealerRater Jan 1, 2022

The Associates are Very Professional & Informative. They walk you through step by step of the process!

Read at DealerRater

DealerRater logo
DealerRater Jan 1, 2022

Chuck Benson went above and beyond to take care it my Caron this past December 31 and it is for people like him that MB Chicago is the best service center in Chicago

Read at DealerRater

DealerRater logo
DealerRater Dec 18, 2021

Very simple and efficient purchase process. Marcus explained all the car features in a succinct and uncomplicated manner and once the car was in the US let us know what the exact purchasing process was going to be. He did not try to bias as in anyway regarding the financing of the car which I greatly appreciate. I would recommend working with him for the purchase of your next car

Read at DealerRater

DealerRater logo
DealerRater Dec 16, 2021

Very professional and great customer service/staff Waiting area very convenient and comfortable Clean place

Read at DealerRater

DealerRater logo
DealerRater Dec 10, 2021

Eric was a real star with great communications. Denting our car wasn’t great but you fixed it

Read at DealerRater

DealerRater logo
DealerRater Dec 7, 2021

This is my second Mercedes purchase, I am very happy Great service, Raul Valle is amazing

Read at DealerRater

DealerRater logo
DealerRater Dec 7, 2021

This Mercedes Benz has the best customer service. Everyone is very freindly! Erick is the best!

Read at DealerRater

DealerRater logo
DealerRater Dec 4, 2021

I received very attentive service which was appreciated. Thank you very much and have a good day

Read at DealerRater

DealerRater logo
DealerRater Dec 4, 2021

Everyone is so amazing. Got my loaner and i was on my was in less than 20.highly recommended.. Another reason Free pete’s coffee.

Read at DealerRater

DealerRater logo
DealerRater Dec 3, 2021

Bryan Ward is amazing he helped me get my dream car, I love this place.

Read at DealerRater

DealerRater logo
DealerRater Dec 3, 2021

This is my first Mercedes purchase and I'm very happy! Tetiana and Bertin were helpful, knowledgeable and very friendly. Great service!

Read at DealerRater

DealerRater logo
DealerRater Dec 2, 2021

The folks here our knowledgeable and friendly. I have not had any problems with this dealership.

Read at DealerRater

DealerRater logo
DealerRater Nov 30, 2021

I have enjoyed an exceptional customer experience every time for the past 8 years thanks to the warm, friendly attentive service from Vince, Geoff, Max and Joy and their entire staff. They always remember me, are very welcoming and consistently take great care of both my convertible and me. By taking the time to listen and discuss my concerns, I feel safe to trust their suggestions as we collaborate to determine the best service plan. I've had a fair amount of repairs and Max, who is very knowledgeable, gives great advice on options I can take, ways to save money ...

Read at DealerRater

DealerRater logo
DealerRater Nov 30, 2021

The Best experience ever I have , this is my third car from Fletcher Jones Chicago Mercedes Benz.

Read at DealerRater

DealerRater logo
DealerRater Nov 29, 2021

Matt was absolutely outstanding and the service he provided was top tier! This is my first Mercedes purchase abs i can’t be happier with the quality of service and attention to detail that both Matt as well as the rest of the staff demonstrated!

Read at DealerRater

DealerRater logo
DealerRater Nov 26, 2021

Paul was exceptional and kept me updated with the status of my order. My vehicle came earlier than expected and the transaction was very smooth.

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2021

Very smooth new vehicle purchase process with a very thorough salesmen and great servi e

Read at DealerRater


 

Search
Search
MBUSA Microchip Update
Contact Us
Chat

Get Your Lease Offer Now

  •  
  • Thanks for inquiring on lease payments for this vehicle. In order to provide you with the most accurate payment inclusive of taxes we just need a couple questions answered. 1. What zip code do you live in. Taxes are based on where you live and not where you buy the vehicle. 2. How many miles a year do you drive? We offer mileage options from 7500/yr to 25,000/yr.
  •  
  • This field is for validation purposes and should be left unchanged.
Mercedes-Benz of Chicago 41.9110636, -87.6662115.