Mercedes-Benz Parts Center in Chicago, Il

Very helpful and knowledgeable person.Answered all mu questions with attention to detail.I purchased a diesel vehicle and they were able to provide me with everything I needed.I was pleasantly surprised how little time it took to deliver the vehicle.I can definitely recommend this dealership.

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My husband and I just purchased an amazing Certified Preowned Mercedes Benz GLA 250 4 Matic from Jaime Uribe at Fletcher Jones Mercedes Benz of Chicago. We are beyond thrilled with the car, and with the first class experience we had with Jaime and Fletcher Jones MB of Chicago. I had been searching for a Jupiter Red GLA for months. I feel like I spoke with MB dealers from coast to coast. It was a frustrating experience to say the least! The car I bought had some very unusual features and was tough to find, but once MB of Chicago posted the ...

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Atanas is a wonderful client service executive. He understood my needs and requirements. He appreciated by budget and expectations. With due intention and sincerity, was able to deliver on all accounts, exactly in-line with what I have come to expect from Fletcher Jones Chicago over the last few years. Although I am moving out of state, my intuition will always be to make my first call, when I feel the need to get a new car to Atanas and Marcus. They are trustworthy, friendly and sincere. In the last 45 days, I have purchased 2 cars from them. Fortunately, I had a ...

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I have leased several cars and just purchased one of them from this dealer. Each time I have received exceptional customer service.

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Tetiana was the consummate professional and I look forward to a continued relationship with MB as a result of my experience with her. Exemplary service - thank you Tetiana!

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Bryan Ward was nice, helpful and very professional. I definitely would recommend him. My sister which has brought me this wonder gift, and I had a great experience at Mercedes-Benz of Chicago. Thanks Bryan for my 2017 Mercedes GLC300.

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Raul made my experience buying my first Mercedes a great experience. He is very professional and answer all my questions.

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This was the best car buying experience I have ever had! It was smooth and easy, from the moment I arrived. The sales representative and financing department are experts and work hard to get you the car of your dreams at a competitive rate.

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My car was ready much sooner than expected. Never feel rushed. My concerns are always answered. Kelly and Jesus helped us on this last visit. My husband only speaks Spanish and Kelly has always been able to explain everyt issue with our truck in his native language. This makes us always feel welcomed.

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I had a wonderful relationship with Atanas. He was kind, thoughtful. He was what I would call anticipatory--he knew what my questions were before I asked them. He is affable and friendly--just the kind of personality I would enjoy working with if II were in the market for a car, whether it was new or ufair sed. I think a five-star rating is appropriate for Atanas

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Bertin did a good job getting the car I was looking for. Thanks for the immaculate service so happy with the car. Thanks Travis as well excellent service.

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First class, knowledgeable and thorough!! A wonderful customer experience across the board. Pleased with the new car and the people!

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I would only shop at Fletcher Jones. Great guys! I’ll be back soon to buy a S Class 6.3 AMG.

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I enjoyed my purchase from this dealership. I loved my sales person as well. Thanks

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I bought two cars in three days and it was painless. Which should be impossible when you buy two cars in three days.

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Melvin Peoples has been my primary service advisor for years and he is always professional, timely, and on top of the situation.

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Very professional exceptionally well great technicians call Port persons are great service manager extremely professional

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Really impressed with the dealership very professional clean courteous technicians seem to be experienced. The staff as well.

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Valerie always does a great job finding the best options for me each time my lease comes due! Totally loyal to Valerie.

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Great inventory, pricing and good service but service is high price for somethings like oil change, other mercedes dealers $100 less for identical service. Walter, salesperson, easy to work with.