On the off chance we don’t have one of the Mercedes-Benz replacement parts that you need, we’ll gladly order it for you. To request a specific item, simply complete our Mercedes-Benz parts ordering form online, or contact our Mercedes-Benz parts department to speak with a friendly, knowledgeable parts advisor. From DIY home projects to tasks performed at our service center, we can match you with the Mercedes-Benz parts and accessories you need near Elmwood Park.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Mercedes-Benz of Chicago.
A representative is available to assist you by phone at (773) 993-1514, chat or text.
Owning a Mercedes-Benz means never having to settle for anything less than the best so you can rest assured knowing that the quality and craftsmanship we put into making your vehicle is the same as what we put into our parts.
Looking for the best deal on Mercedes-Benz genuine parts? Shop our current offers on parts for your Mercedes-Benz and allow our team of qualified technicians help you find exactly what you’re looking for
Learn more about the benefits of ordering wholesale parts with Mercedes-Benz of Chicago. Such as Complimentary Delivery, Genuine Mercedes-Benz Parts, and much more!
The distinctiveness of a Mercedes-Benz vehicle begins with the quality of its Mercedes-Benz parts and accessories. Every component is artfully designed and promises superior performance, reliability, and longevity. Aftermarket parts won’t do your Mercedes-Benz justice; they simply aren’t strong enough to accommodate its advanced engine, transmission, brake system, etc. for long periods. They also don’t offer the same level of fit of the genuine parts you can find at our Mercedes-Benz parts center, which have been fabricated to precisely fit your vehicle instead of appeal to mass-market options. That’s why we recommend nothing but OEM parts to our customers for all their services, repairs, and enhancements!
Perhaps best of all, each part in our inventory is backed by a Parts Limited Warranty, doubling the peace of mind you can only get from buying Mercedes-Benz original parts. The Mercedes-Benz Parts Limited Warranty includes the protections of:
Don’t forget to check out our parts specials as well as our Mercedes-AMG® accessories before submitting an order!
Need to change your Mercedes-Benz key battery or replace the key altogether? Only you or someone you authorize will be able to order a replacement key for your Mercedes-Benz. To provide you or your representative with a replacement key, we require proof of identity and vehicle ownership with original documents. Here’s what we need.
The current state registration for the vehicle.
A current driver’s license, identity card, or passport
The current state registration for the vehicle.
A current driver’s license, identity card, or passport.
Signed and dated authorization from the vehicle’s owner.
Activating Your Key
After we receive the appropriate documentation, we’ll need to synchronize the new key with your car. We can’t program your new key remotely, whether you live nearby in Chicago, or further away in Oak Park. Programming a key fob requires that the vehicle be in the same vicinity as the key fob. Contact our Mercedes-Benz Parts Center with questions about Mercedes-Benz key fob replacement cost and more!
This is the second vehicle we purchased with Lok. Customer and product knowledge is what we liked best. Bertin was great to work with also. Highly recommend these two.
Atanas was absolutely FANTASTIC!! Very professional, warm and patient. I would definitely recommend anyone to ask for him personally! This was my 1st luxury car purchase and he made it that more special for me! ❤️
Atanas was great. Right to the point and easy to deal with. Highly recommend. Will hopefully be going back to Atanas for a long time.
Karolina helped me get my new "used" car checked in and finished in the blink of an eye. I waited for about half an hour to get my key programed & got a car wash as well. Great service!
Service was great. Quick and easy. The coffee is great and the option for vending machines is great when sitting around waiting for your car.
No one better !! Geoff Hults and his team of consummate professionals are the only Mercedes Benz Service Center that I would trust my Mercedes with. I am a very difficult person to keep happy. I own multiple Mercedes. They have never done any service without my authorization. The tech has always explained to me in person what does and does not need to be repaired. And when. The hand wash is amazing. Especially if you are not too cheap to tip. The cars are always returned clean and without damage. The facility is “State of the Art”. A very safe ...
The hourly rate labor is way to high. Almost afraid to bring the car in knowing leaving with a bill in the thousands. Thank You
Jesus, truly provided honest and friendly customer service from beginning to end. I never felt like he was just trying to fix as much stuff as possible and he truly advised me as if I was a friend and made recommendations on how all the parts a labor would affect the current performance of my car and potential problems in the future. He is truly one one your best team members in your service staff and should be rewarded. We bought a used Mercedes from a different dealership, but will not make that mistake in the future and look forward ...
Very Satisfied with the communication from beginning to end.
Not happy with this surveys 25 word minimum. Since when should that be a requirement.
Unbelievable
We had such a great experience at this dealership. We called ahead about a car we saw on the website. When we arrived, Atanas had the car we want to see pulled up and ready to test drive. The team was also ready to evaluate my Mercedes while we were on the test drive. So when we got back, we had all of the information we needed to move forward with the purchase. The whole experience was very professional and we felt so comfortable the entire time. We left feeling very happy and excited about our purchase. Atanas went above ...
In a year where customer service seems to have taken the back seat for many businesses - Mercedes Benz is not one of those businesses. Their customer service is still top priority for them! I live 5 hours from the dealership and on the December 23rd decided I wanted to trade in my current car and get a new one and I wanted to pick it up in a couple of days. I called and they referred me to Atanas Petrov to help me. Atanas takes time to listen to what we were looking for, and took notes of all of ...
My wife Aurora and I are always impressed with the quality of the work, and the courtesy and professionalism of the MB staff - making our experience painless. Thank you! Special thanks to Lynn Olsen for expediting our appointment, assuring our loaner vehicle (despite expediting the appointment date), and walking us through the procedures!! Your team is all great, but she is a gem.
There is a pleasure to say that always I received a very good service, the personal since the beginning treat you like a Gentleman. Thanks
Everything went well. Thank you. Your prices are very high. I had the same job offered at a different location for half the price. Im loyal to mercedes benz, for the large jobs. Alining, spark plugs, etc I will do somewhere else.
5 Stars across the board! Atanas and Travis were extremely helpful throughout the process. I was experiencing a few bumps with trying to trade in my vehicle due to an awful loan. Travis and Atanas went above and beyond to ensure I got rid of that vehicle to start fresh. They did just that! I highly recommend these two, my experience was nothing short of amazing. I was well taken care of and most importantly well informed! Thanks so much again guys!
Friendly and professional. Really explained the car since this is our first Benz. The whole transaction was smooth and friendly. We were treated with respect too.
Love coming in to this place, they treat you like family.Lynn from the service department always take care of me and make sure I leave with a clean vehicle( from the sales to the service)
I would like to thank Atanas and Mercedes-Benz of Chicago for the most pleasant and easiest car purchasing experience ever! Atanas was very respectful of our time and made sure we were comfortable every step of the process. This is how all car buyers should feel!
Jacob Avila (barn not listed below for some reason) was excellent. The whole staff was nice too. Quick turn around and no pressure applied. Just honest workmanship. I’ll definitely come back next time. Thanks!
Raul was a knowledgeable salesperson who was low key and helpful, making the experience of buying our new GLC 300 a positive one. His manager Lok was also helpful without being pushy.
Eric is the best in service center - been using him for 8 years and never disappointed. Outstanding! One of the reasons to buy a benz is the service.
Great inventory, pricing and good service but service is high price for somethings like oil change, other mercedes dealers $100 less for identical service.
Walter, salesperson, easy to work with.
I didn’t end up buying the car because i didn’t make my decision fast enough. It was sold. But the service was consistent and precise with emails and speedy quick at responding. Loved the service and would definitely recommend this dealer.
This is really a great place, they are so busy it is amazing. Pricing on some cars are fantastic. I just sent a friend there to look at one and it was gone by the time she arrived. I'm sure she'll find another. We bought an SUV, but I am also in the market for a sedan! This will for sure be my Go To place!
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1520 W. North Avenue • Chicago, IL 60642
Get DirectionsOpen Today! Sales: 9am-8pm
Open Today! Service: 6:30am-7pm
Open Today! Parts: 8am-5pm
