Mercedes-Benz Roadside Assistance

Mercedes-Benz Roadside Assistance

Contact Us

Roadside Assistance is complimentary for any vehicle still under a Mercedes-Benz warranty (New Vehicle Limited, Extended Limited, and Certified Pre-Owned). In addition, most new Mercedes-Benz cars come equipped with mercedesme connect. Getting help is easy:

  • Dial 1-800 FOR-MERCedes (1-800-367-6372)
  • Connect to a dispatcher via Mercedesmbrace® by pressing the Wrench Button inside your car
  • In the Mercedesmbrace® Mobile App, choose “Call” next to Mercedes-Benz Roadside Assistance

Which Services Are Offered?

Vehicles still protected by warranty are eligible to receive the following Mercedes Roadside Assistance services:

  • Battery jump start
  • Flat tire service
  • Fuel delivery (enough to get to the next gas station)
  • Towing to an authorized Mercedes-Benz service center
  • Lockout assistance (at no extra cost with an activembrace® account)

Learn More About Roadside Assistance!

Still have questions about Mercedes-Benz Roadside Assistance? Contact Mercedes-Benz of Chicago, located near Oak Park and Evanston. We’re available Monday through Saturday. If you’d like to test drive a vehicle with mercedesme connect schedule your appointment online!