Employee Spotlight: Q & A with Shannon Roesch
“I help people who come in for service related to their Mercedes-Benz and work with them to ensure we take of their vehicle care and send them away with a smile on their face!” quoted from Shannon Roesch when asked what her day-to-day consists of.
Here at Mercedes-Benz of Chicago, you are treated like family. We aren’t satisfied until you are. This is the Fletcher Jones Difference.
This week’s Employee Spotlight, we chatted with Shannon Roesch, our very own Service Advisor here at Mercedes-Benz of Chicago! Get to know more about Shannon below!
Mercedes-Benz of Chicago: What’s your current title?
Shannon Roesch: I’m a Service Advisor for Mercedes-Benz of Chicago
MBC: What do you do day-to-day?
SR: I help people who come in for service related to their Mercedes-Benz and work with them to ensure we take of their vehicle care and send them away with a smile on their face!
MBC: How long have you been in the automotive industry?
SR: Over 31 years ago! I started out answering phones at my dad’s Dodge store in 1987
MBC: What’s your favorite part about working at Fletcher Jones?
SR: My favorite part is definitely interacting with different people every day, from all walks of life.
MBC: What’s currently your favorite vehicle?
SR: The Mercedes 300 SL Gullwing or better known as the W198. Is there really any other answer?
MBC: What’s the best part about living in the city of Chicago?
SR: The summer time in the city.
MBC: If you could see any musical artist (dead or alive) who would it be?
SR: Without a doubt Luciano Pavarotti.
MBC: If you could visit anywhere in the world you’ve never been, where would you go?
SR: Australia! I’ve heard that the people there are quite gregarious as a group and there is tons of outdoorsy stuff to do!
MBC: And finally, what keeps you motivated?
SR: Each day there is something new and beautiful to experience, you just have to keep your eyes up and open so when it happens you can see it and feel it! These little surprises keep me always moving forward and excited to see what’s next! Some of the best days of our lives haven’t even happened yet!
Experience the Fletcher Jones Difference. It’s our motto. Come down for a visit and say hi to Shannon or any of our other friendly staff and see why we’re different!