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I was helped by Christopher Bard in renting a Mercedes C-class last weekend. It was part of a raffle grand prize give-away with Near North Community Health Center. Just wanted to come on and say thank you to Christopher and the whole MB-Chicago team. Though I did not make them any money, they certainly treated me professionally and warmly during my encounter. I would certainly consider buying a car from this dealership in the future and would recommend getting in touch with Christopher Bard if you are wanting help from them. Thank you for a wonderful weekend!
I was looking for car . I discussed about that. They were so kind .
A truly exceptional experience due to the highest level of professionalism shown by our service co-ordinator Mr. Ben de G.....the ease of transition from droping off to facilitating loaner car to service completion could not be more enjoyable thanks to Ben and his crew....guaranateed we will be FJ customers for life!
This was the the fastest car purchase ever. I worked with Wes who was nice to deal with. We agreed to a price that we were comfortable with. Wes was a gentleman and stayed until close of business even though his shift was over at 5 pm to ensure we were comfortable with our transaction and had no problems. Travis was the finance manager and didn't not try to push or force us to buy anything we weren't ready to buy. He gave us all of our option and respected our decisions and budget. Our entire time their we felt comfortable. The staff overall was super helpful and answers all of our questions. It should be clear that we bought our car from here because they also had the most competitive pricing as well and were willing to beat any other offers on the street. The great service and staff and super warm treatment was the icing on the cake. THANK YOU WES.
One of my best buying experience! I am out of state buyer but the sales consultant Michael Koury made the whole process extremely smooth! Even easier than buying a car from local dealers! He understands exactly what I need for a used car and found the perfect match for me! He even did many things beyond his duty to help me out. I will definitely come back to him for my next purchase!!!
New service facility is fantastic. Good service, great communication.
Friendly, efficient and expert service!
You can buy a car anywhere, but it's the service that counts. The Service Dept. at MB Chicago consistently delivers the very best service, employing a top-notch staff...period.
Great experience with the whole buying process. Seams this dealer has the process down to a science. Would recommend this dealer to all my friends
This was an excellent car buying experience! Everything what we planned and modified in the vehicle was done with the outmost care and attention. Thank you M-team!
I was in the market for a GTS and happened to be in Chicago for a meeting. I was on a tight schedule and made that clear to Brian K and his team. I dropped in for a scheduled test drive and to discuss the car. Brian was great in setting up the meeting and allowing me to do all the "negotiating" over email and text messaging. This led to me being able to walk in, test drive, and sign in less than an hour! That's the way to buy a car!! I couldn't thank everyone at MB of Chicago enough including manager Leon and finance Mike for making the experience super quick, fun, and painless. I love my new car. Thanks MB of Chicago.
I purchased a Certified Pre-Owned ML350 here and it was the best car buying experience I have ever had. Josh Schneider was my salesperson and was extremely knowledgeable - most importantly he was patient. I never felt pressured - and I had a hard time making a decision! I've had it for a year now and my experience has continued to be great. Dan Hoffman in the service center had been excellent. The new facility on Elston is amazing too. I highly recommend talking to Josh if you are in the market for a Mercedes!