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Parts and Service Staff

Click on one of the people below to find out more information.

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  • Geoff Hult
    Service Director
    Geoff Hult

    Geoff has been in the automotive service industry for almost fifteen years with the last six at Mercedes-Benz of Chicago. As someone who enjoys being around people, and loves the energy success brings, the automotive industry has always felt like home for Geoff. Geoff is a huge Chicago fan and loves attending the Cubs and Bulls games along with taking his motorcycle out on the road. --Which all fit his motto, "work hard, play hard."
    Geoff's Favorite Model: CL65: because of its performance and luxury.  It is simply an aggressive vehicle with everything under the sun.
    Geoff's Favorite upgrade: The AMG package would have to be my favorite upgrade on the Mercedes-Benz. The AMG engine provides powerful acceleration, effortless torque along with long-distance comfort.  It truly defines "Outstanding performance."

  • Terry Stailey
    Service Manager
    Terry Stailey

    Terry followed his father's footsteps into the auto industry and has spent almost all of his 23 years of his service career at Mercedes-Benz of Chicago.  Terry absolutely loves how everyday is different and is excited to meet new people.
    Terry's Favorite Model: The SL550 because it's the best convertible on the road.
    Terry's Tip for you: Get your oil changed as often as possible, it's affordable and never hurts to keep that up.


  • Sam Marasso
    Shop Foreman
    Sam Marasso

    The auto industry found Sam and he couldn't be happier working at the service center. Sam loves working around great performance cars. 
    Sam's favorite model: E63 for its great interior and all around great handling.
    Sam's favorite upgrade: The multi-media packages.

  • Ralph Martinez
    Facilities Manager
    Ralph Martinez

    Ralph is the guy who will greet you and make sure you have everything you need before you leave Mercedes-Benz of Chicago's service facility.  A New Jersey native, Ralph has become a fan of Chicago and the great people of Chicago in his 20th year in the auto service industry. 
    Ralph's Favorite Model: CL
    Ralph's tip for you: If you keep up the maintenance on your car, it will run forever.

  • Don Smith
    Parts Director
    Don Smith

    Smith got into the automotive industry 30 years ago and has no desire to leave! Originally from Houston Texas, Smith has grown to like Chicago...in the summer.
    Don's favorite model: SL because it's sporty and fast!
    Don's Tip: Stick to your maintenance schedule.

  • Tom Orr
    Parts Manager
    Tom Orr

    Growing up in the suburbs of Chicago, Tom has always been interested in cars. He has been working in the industry for 15 years. He loves the top notch technology that Mercedes-Benz has, including the distronic, plus-the new cruise control system that is controlled by a Doppler and can manage your speed based on the distance from other cars on the road.
    Tom's favorite model: S-class because it's the first with the newest technology.
    Tom's tip: Take care of your tires!

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  • Melvin Peoples
    Service Consultant
    Melvin Peoples

    Melvin has been working with Mercedes-Benz for almost 35 years.  He majored in mechanics during college and later discovered his passion for service. He enjoys his job because it allows him to do his favorite thing: interact with customers. When he is not working with automobiles, he is building model cars. His favorite Mercedes-Benz is the S550 because of its superior handling and interesting style.

  • Joe Cozzi
    Service Consultant
    Joe Cozzi

    Joe is Chicago native and has been in the car business for 27 years. He grew up around luxury cars and knew early on that he wanted to work with them. His favorite part of his job is all the different types of people that the liveness of the city brings around. Joe is an easy going guy who treats his customers like family. His favorite car is the S550 for the legroom and smooth ride.

  • Chuck Benson
    Service Consultant
    Chuck Benson

    Chuck is a Chicago native who has been working in the automobile industry since 1972, right out of high school. He has a strong passion for luxury automobiles and customer service. He enjoys the diversity of clientele he experiences through Mercedes-Benz. His favorite car is the S-Class because it is a beautiful luxury vehicle with superior handling and provides a smooth ride.

  • Erick McGregor
    Service Consultant
    Erick McGregor

    Erik, a Minnesota native, has been in the auto industry for a decade. He has experience in the technical, sales, and service side of Mercedes-Benz.  A big people person, Erik enjoys being able to provide information for customers about their cars. His favorite is the E55 because it's the sedan vehicle for the family that can get you to the grocery store or soccer practice in 4.3 seconds. 

  • Lynn Heller
    Mobile Service Coordinator
    Lynn Heller

    Lynne has been working in the auto industry for over 20 years. With most of her family working in this industry as well, she was able to learn a lot from a young age. She enjoys the interactions with all the different types of clients she meets in this business. Her favorite car is the E55 because it's both aerodynamic and attractive. In her spare time, she likes cooking and spending time with the family. 


  • Marsi Prifti
    Boutique Consultant
    Marsi Prifti

    As a kid growing up in Europe, Marsi always had a strong love for luxury cars. Marsi has worked with Mercedes-Benz of Chicago for four years and enjoys assisting clients in accessorize their vehicle.

    Marsi's Favorite Mercedes Model: CL65 AMG
    Favorite upgrade or accessory: MEDIA INTERFACE
    Best tip to tell our clients: HAPPINESS IS DRIVING A MERCEDES

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  • Rip Garcia
    Parts Consultant
    Rip Garcia

    A Chicago native, Rip was introduced to the auto industry by his uncle who has been in the business for many years. Rip has now been in the auto industry for 5 years and enjoys dealing with people and assisting them with any type of issue they may have with their vehicle.
     
    Favorite Mercedes Model: S-Class
    Favorite upgrade or accessory:  The iPod integration.
    Best tip to tell our clients: Keeping up with the maintenance is critical for your vehicle.

  • Oscar Aguilar
    Parts & Retail Specialist
    Oscar Aguilar

    Originally from Puebla City, Mexico, Oscar began his career with Mercedes-Benz 9 years ago in Houston before moving to Chicago in 2003 to join Mercedes-Benz of Chicago. Oscar has had a passion for cars ever since he was a kid and truly enjoys his job.
     
    Oscar's Favorite Mercedes: Model:C CLASS
    Favorite upgrade or accessory: Wheels, wheels, and wheels.  Nothing dresses a car better like a brand new set of wheels.
    Best tip to tell our clients: When you customize your car, always use original Mercedes-Benz Accessories.

  • Sylvia Bart
    PDR Specialist
    Sylvia Bart

    Sylvia Bart is a Chicago native. She is currently a student at Columbia College but has chosen to pursue a career she is passionate about: luxury automobiles. She enjoys the industry because it is ever changing and filled with new ideas and experiences. Sylvia works with clients on identifying exterior repairs and certain cosmetic needs in order to preserve the luxury and appeal of the Mercedes-Benz line. Her favorite car is the CLK 63 AMG with carbon fiber aerodynamic upgrades.

  • Tim Reichert
    Service Consultant
    Tim Reichert

    Originally from Wisconsin, Tim has been working for Mercedes-Benz for 15 years and working with cars since high school. He loves his job because the Diversity of his workers and clients always keep things fun and interesting. His favorite car is the SLR because of its unique appearance. 

  • Tony Prusak
    Service Consultant
    Tony Prusak

    Tony, a technology enthusiast, has been working for Mercedes-Benz for 7 years. His passion and love for luxury cars made it an easy choice for him to attend automotive school, and he enjoys all the new and innovative technology that this industry provides. His favorite car is the CL65 because of its amazing looks, power and comfort.

  • Brett Rieser
    Shop Foreman
    Brett Rieser

    Brett Rieser is a chicago native an extreme sports enthusiast. Along with snowboarding, wakeboarding and hunting, he enjoys working on cars in his spare time. He has been in the automotive industry for 9 years and has been interested in mechanical repairs since childhood. He enjoys the consistantly changing enviroment of this business and learning about the new products and systems created by the best company in the market. His favorite car is the SL65 black series.

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  • Michael Marklund
    Service Consultant
    Michael Marklund

    Originally from Michigan, Michael has lived all over the world. He has finally settled in Chicago for the many cultures blending together. He has a passion for automobiles and working with people. His favorite car is CL63 because it is a beautiful car with plenty of room and a monster motor. 

  • Robert Knurowski
    Service Consultant
    Robert Knurowski

    Bob, a Chicago native, has been working in the automotive industry for over 23 years. Growing up he spent a lot of his time working on cars and later discovered his passion for advising. He is a big family man and enjoys teaching his daughters all about cars. His favorite is the E63 for its perfect size and its remarkable power.

  • Alex Oppice
    Alex Oppice

    Alex has been working in the automotive industry for 8 years. He is master certified as a technician and enjoys being able to answer technical questions for customers and teaching them about their cars. He has such a strong passion for cars that he spends his spare time working on his own and fixing them up for racing at the track. His favorite car is the CL63 AMG because of its sporty yet luxurious look.

  • Michael Jakus
    Michael Jakus

    Michael, a Chicago native and car enthusiast, has been working with cars since he was 14 years old. He started his career in the automobile industry as a technician, but quickly found that he enjoys customer service. Working on cars remains a favorite hobby for Michael along with playing sports and outdoor activities.  His favorite car is the CL63 AMG because of its sporty yet luxurious look.

  • Julia Jarvis
    Julia Jarvis

    Julia is a Texas native who has a strong passion for automobiles and customer service. She is currently a college student working on obtaining her BA. Julia, a big people person, enjoys meeting all the different types of clients that come in for service. Her favorite car is the CL63 AMG because of its captivating look and dominating performance.